On Call Banquet Server

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $16.90
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Work Schedule

On-call
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Benefits

Company Match 401K Plan
Complimentary meals in wellness cafe
Laundered Employee Uniform
Employee assistance program
Investment in wellbeing
Complimentary on-site parking
training programs
Tuition Reimbursement
growth and development opportunities

Job Description

Four Seasons Hotels and Resorts is a renowned global luxury hospitality company recognized for its exceptional service, innovative approach, and commitment to quality. Established in 1960, Four Seasons has grown to become one of the most prestigious hotel brands in the world, known for creating memorable guest experiences across its portfolio of luxury hotels, resorts, and residences. With properties in major cities and exotic locations worldwide, Four Seasons combines sophistication with personalized service, emphasizing genuine care and attention to detail. The company values its employees as the core of its success, fostering a collaborative and inclusive culture that encourages professional growth and a strong sense of community. Four Seasons maintains a commitment to sustainability, wellness, and local culture, ensuring its guests enjoy immersive and responsible luxury travel experiences.

This particular role is based at the Four Seasons Hotel Westlake Village, situated in southern California. The location offers a unique blend of natural beauty at the foothills of the Santa Monica Mountains, close to Malibu's renowned beaches and the vineyards of Santa Barbara. The hotel is known for its relaxed yet refined atmosphere, catering to families and wellness-focused guests. Home to the Center for Health & Wellbeing, the property represents a luxury destination centered on health, relaxation, and rejuvenation.

The role being offered is an On Call Banquet Server position. This position involves providing exemplary banquet and event service, ensuring guests receive personalized and attentive hospitality during their events. The ideal candidate will possess a passion for guest service, strong communication skills, and the ability to operate efficiently within a dynamic, fast-paced environment. As an On Call Banquet Server, you will interact with guests, assisting with food and beverage service during banquets, ensuring the event runs smoothly and exceeds guest expectations. You will be responsible for tasks such as presenting menu selections knowledgeably, assisting with event setup, addressing guest needs promptly, and maintaining the service area before, during, and after events.

This employment is hourly and offers a competitive rate of $16.90 per hour. Furthermore, the position provides an excellent opportunity to grow within Four Seasons through access to various training programs, tuition reimbursement, and career development opportunities. The role supports the company’s commitment to workplace diversity and inclusion as an Equal Opportunity, Affirmative Action employer. This makes it an ideal position for those looking to join a globally respected hospitality brand where employee well-being is prioritized and rewarded with benefits such as a company-matched 401K plan, complimentary meals, uniform services, employee assistance programs, and wellness investments. This job promises not only an engaging work environment but also pathways for professional and personal growth within the luxury hospitality industry.

Job Requirements

  • High school education
  • minimum of one year of banquet service experience
  • oral proficiency in the English language
  • ability to carry and balance a tray
  • strong communication skills between co-workers and guests
  • legal work authorization in the United States

Job Qualifications

  • High school education
  • minimum of one year of banquet service experience
  • oral proficiency in the English language
  • ability to carry and balance a tray
  • strong communication skills between co-workers and guests
  • legal work authorization in the United States

Job Duties

  • Offer pre-determined menu selections to each table
  • maintain knowledge of each selection’s origin, taste, and preparation method
  • communicate guest orders including any special needs or requests to the Banquet Manager or kitchen
  • check completed kitchen orders with the guest’s original order
  • transport items to the guest table in a timely manner to ensure proper food quality
  • assist in set-up of linen, china, glass, silver, and accent pieces for each function according to the banquet event order
  • anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests
  • breakdown, clean and set-up of tables, buffets, and food stations

Job Criteria

Experience

No experience required


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