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ON CALL BANQUET CAPTAIN ($19.20)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.20
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Work Schedule

Flexible

Job Description

Hyatt is a renowned global hospitality company known for its exceptional service, luxurious accommodations, and commitment to creating meaningful guest experiences. With a deep-rooted belief that guests choose Hyatt because of its caring and attentive associates, the company prides itself on providing authentic hospitality that exceeds expectations. Hyatt is not just a workplace; it is a place where talent is nurtured, opportunities for growth abound, and exciting challenges in the hospitality industry await. The organization fosters a culture of outstanding rewards, recognizing and valuing the dedication and hard work of its team members. Hyatt's presence in the hospitality sector is marked by a strong emphasis on quality service and guest satisfaction, making it a preferred destination for customers and employees alike.

The role of Event Services Lead at Hyatt is a vital position responsible for ensuring that banquet and event services are delivered to the highest standards. Event Services Leads are recognized as experienced banquet servers who lead their peers by providing coaching, direction, and sometimes training. This leadership position requires a hands-on approach to managing the appearance of function spaces, ensuring they are visually appealing and suited to the event's requirements. Responsibilities include overseeing the presentation of the menu offerings, which may encompass linen and table setup, the design of food stations, and beverage service management. Additionally, the role involves general banquet preparation tasks, performing room refreshments during events, and maintaining a clean and sanitary environment throughout the venue.

In this fast-paced hospitality role, Event Services Leads play a crucial part in delivering memorable experiences to guests by ensuring smooth banquet operations and exceptional service quality. They work collaboratively with other associates and departments to coordinate efforts and meet high service standards. Candidates suitable for this position must possess a true desire to satisfy the needs of others and demonstrate physical stamina to manage the demands of the job, such as lifting moderate amounts of weight. Previous experience and a thorough understanding of banquet service are essential to succeed and thrive in this position. Hyatt also offers opportunities for prospective employees to get an immersive glimpse into the lifestyle of hospitality professionals through innovative experiences like Virtual Reality, which showcases a day in the life at a full-service hotel. This role is ideal for individuals passionate about hospitality, leadership, and delivering excellence in service.

Job Requirements

  • high school diploma or equivalent
  • previous experience in banquet service
  • ability to perform physical tasks including lifting moderate weight
  • strong communication skills
  • leadership ability
  • attention to detail
  • availability to work flexible hours including evenings and weekends

Job Qualifications

  • a true desire to satisfy the needs of others in a fast paced environment
  • physical stamina to lift moderate amounts of weight
  • experience and understanding of banquet service

Job Duties

  • lead and coach banquet service associates
  • give direction and training to team members
  • ensure function spaces are visually appealing
  • manage menu presentation including linen and table setting
  • design food stations and oversee beverage service
  • prepare banquet areas and refresh rooms during events
  • maintain sanitary environment throughout event spaces

Job Criteria

Experience

Mid Level (3-7 years)


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