OMS Account Manager

Midland, TX, USA|

Job Overview

Compensation

Salary

Range $47,100.00 - $77,100.00

Benefits

competitive salary

quarterly incentives

Health Insurance

Career growth opportunities

employee recognition programs

inclusive work culture

Paid Time Off

Job Description

Optimum is a leading company in the fast-paced world of connectivity, dedicated to enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. As a prominent provider in the connectivity sector, Optimum's success is driven by its innovative products, commitment to its people and culture, and meaningful connections with communities. The company views connectivity not as a luxury but as a necessity, making it a vital part of both personal and business life in today’s digital age. Optimum fosters an environment where resourcefulness, collaboration, and a passion for consistent excellence are highly valued traits among its employees. Opportunities for growth, career development, and an inclusive corporate culture make Optimum an inspiring place to build a career.

The role of OMS Account Manager at Optimum is designed for dynamic, enthusiastic professionals eager to contribute to the company’s growth strategy through hyperlocal event coordination. This position supports a variety of sales organizations, including Multi-Dwelling Units (MDU), retail, door-to-door (D2D), business-to-business (B2B), and small-to-medium business (SMB) teams, with an emphasis on communication alignment with Field Services. This is a critical role that involves identifying, coordinating, and executing local events to secure opportunities for brand engagement and drive sales performance. The OMS Account Manager plays a vital part in lead generation and sales conversion by assisting sales teams with event planning, execution, and post-event follow-up. Reporting directly to the OMS Events Manager, this role requires strong organizational skills, the ability to build lasting relationships, and excellent communication capabilities. The ideal candidate thrives in fast-paced environments and is adept at juggling multiple responsibilities while ensuring smooth event operation and effective collaboration across various departments.

The position offers a competitive salary with additional quarterly incentives based on event quality, lead generation success, and sales impact generated through events. Optimum values its employees as central to the company’s mission and culture, embracing three guiding principles: Do What's Right, Drive One Optimum, and Make It Happen. These principles empower employees to act ethically, foster teamwork, innovate, and continuously learn. The OMS Account Manager role not only supports business growth but also contributes to Optimum’s standing as a trusted connectivity provider in its markets. Employees are encouraged to be proactive, share ideas, recognize positive behaviors, and take ownership of their contributions to the larger company goals. This role requires availability to work nights and weekends to support event schedules and mandates reliable transportation for frequent travel to event sites. Additionally, physical requirements include the ability to stand, walk for extended periods, and handle event setup materials. The opportunity represents a chance to join a forward-thinking company where employees can truly be the difference in shaping connectivity’s future.

Job Requirements

High school diploma or equivalent
five plus years relevant experience in event coordination or sales support
availability to work nights and weekends
reliable transportation and valid driver's license
physical ability to stand and walk for extended periods
capacity to move event equipment and materials
proficiency in CRM tools, Salesforce preferred
excellent communication and organizational skills
ability to work independently and manage multiple projects simultaneously

Job Qualifications

Five plus years of experience in event coordination, sales environment, community engagement, or related fields
strong leadership and coordination skills across multiple sales channels
excellent relationship building skills with community leaders and businesses
proficiency with CRM tools, Salesforce preferred
ability to work independently and manage multiple projects in fast-paced settings
excellent communication, presentation, and organizational skills
availability to work nights and weekends
reliable transportation
ability to walk and stand for extended periods
ability to move equipment and materials for events
valid driver's license in good standing

Job Duties

Identify and secure hyperlocal events that align with growth strategies
develop partnerships with community stakeholders including HOAs, MDU properties, city officials, new businesses, and housing developments
create and maintain a market event calendar including sponsorships, pop-ups, networking functions, and outreach campaigns
collaborate with construction, government affairs, and sales teams to align events with Fiber projects and market offers
coordinate event logistics such as staffing, setup, branding, and materials
provide on-site leadership for smooth event operations, brand consistency, customer experience, and escalation management
liaison between event partners, vendors, and internal teams
facilitate sales leads and customer engagement through events
train and support sales teams to maximize event opportunities and community relationships
educate teams on network advantages and ethical sales representation
assist sales teams in capturing, qualifying, and following up on leads
track and report event metrics, including attendance, engagement, leads, and conversions
deliver detailed event recaps and insights to leadership
maintain event lead databases and follow-up processes