Ojai Valley Inn & Spa logo

Olivella - Busser

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities

Job Description

The Ojai Valley Inn is a renowned luxury resort located in Ojai, California. Known for its historic charm and world-class hospitality, it combines the beauty of the surrounding valley with impeccable service to create an unforgettable guest experience. The resort features elegant guest rooms, multiple exquisite restaurants, a championship golf course, a renowned spa, and numerous event spaces. With a longstanding reputation for excellence, the Ojai Valley Inn emphasizes quality, attention to detail, and a warm, welcoming atmosphere that caters to both leisure and business travelers. As a premier destination, it has received numerous accolades and awards in the hospitality industry and continues to commit to providing exceptional service in every aspect of its operations.

The role of Busser at the Ojai Valley Inn Restaurants is crucial in maintaining the high standards of service and guest satisfaction that the resort is known for. This position is responsible for a range of duties that support the smooth and efficient functioning of the dining areas. Key responsibilities include clearing and resetting dining tables, refreshing drinks, assisting with restaurant set up and break down, and ensuring the dining environment remains immaculate and welcoming throughout service hours. Beyond these tasks, the Busser is positioned to enhance the overall guest experience by staying alert to the needs of diners, engaging positively with them, and anticipating how best to assist. Working as a Busser at the Ojai Valley Inn requires a dedication to excellence, a friendly and outgoing personality, and the ability to work seamlessly with other restaurant staff to create a cohesive and pleasant dining atmosphere. This role also demands flexibility in scheduling, with shifts that may include nights, weekends, and holidays, reflecting the busy and dynamic nature of the hospitality industry. The Busser supports the resort's mission to exceed guest expectations and uphold its philosophy of impeccable service through professionalism, integrity, and attention to detail.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a similar hospitality or restaurant role preferred
  • ability to work flexible shifts including nights, weekends, and holidays
  • proficiency in English
  • ability to maintain a professional appearance and demeanor
  • strong communication skills
  • team-oriented attitude
  • ability to handle physically demanding tasks
  • knowledge of safety standards
  • capacity to maintain guest confidentiality
  • readiness to learn and follow company policies and procedures

Job Qualifications

  • High school graduate
  • proficient reading, writing, and oral English skills
  • positive and friendly personality
  • excellent people skills
  • ability to communicate effectively with guests and team members
  • knowledge of Ojai Valley Inn standards and practices
  • ability to work productively with other departments
  • ability to handle difficult customer situations calmly
  • ability to prioritize and organize work
  • adherence to professional appearance and behavior standards
  • ability to follow directions
  • basic problem-solving skills
  • knowledge of safety and emergency procedures

Job Duties

  • Clearing and resetting dining tables
  • refreshing drinks
  • setting up restaurant for service
  • breaking down restaurant after service
  • monitoring dining environment for cleanliness and orderliness
  • engaging with guests to enhance their dining experience
  • assisting servers and other staff as needed

Job Criteria

Experience

Entry Level (1-2 years)


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