OIS Receptionist

The University Center for International Studies at the University of Pittsburgh is a distinguished academic institution dedicated to fostering global understanding, collaboration, and cultural exchange. Located in Pittsburgh, Pennsylvania, this center serves as a vital resource for international students, scholars, and faculty, providing essential services to support their academic and personal success while promoting internationalization on campus. The University of Pittsburgh itself is a renowned public research university with a strong commitment to diversity, inclusion, and excellence in education. As an Equal Opportunity Employer, the University offers a supportive and dynamic work environment where employees can contribute meaningfully to the university's mission and growth.\n\nThis position, the OIS Receptionist, is a full-time, on-campus role classified under the Staff Administrative Assistant I job family within the Administrative Support job category. The role is essential for maintaining smooth operations at the Office of International Services (OIS) by providing administrative support and serving as the first point of contact for visitors and callers. The work schedule is from Monday to Friday, 8:30 a.m. to 5:00 p.m., with the workplace situated in the William Pitt Union on campus. The salary range for this position is competitive, between $16.50 and $20 per hour.\n\nThe OIS Receptionist plays a crucial role in managing a variety of responsibilities that ensure efficient office functioning. Primary duties include answering telephones, welcoming guests, processing incoming and outgoing mail, and performing basic data entry tasks. Additional responsibilities encompass scheduling and managing calendars in coordination with team members, providing logistical support during meetings and events, and addressing customer inquiries received via walk-ins, calls, or emails. The role also entails preparing and editing technical documents such as financial reports, presentation materials, and routine correspondence in adherence to established guidelines and formats. Further duties include making minor purchases, collecting payments, verifying billing information, filing paperwork, distributing mail, maintaining mailing lists, and assisting with travel arrangements when needed.\n\nIdeal candidates for this position are customer-service oriented, attentive to detail, and possess strong communication and organizational skills. While a high school diploma or GED is required, the University values a combination of education and relevant experience and considers substitution opportunities accordingly. Applicants should demonstrate at least one year of prior customer service experience, reflecting their ability to interact professionally with diverse populations. The position requires only minimal physical effort, primarily sedentary work with occasional lifting of objects up to 25 pounds, ensuring suitability for a wide range of applicants. Employment will be contingent upon the successful completion of a background check for finalists, further ensuring a safe and trustworthy workplace environment. This opportunity offers a fulfilling career entry point for individuals passionate about international education support and administrative excellence within a vibrant university setting.