Offsite Event Manager, Audio Visual - Washington, DC

Washington, DC, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,371.00 - $91,482.00

Work Schedule

On-call

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

bonus potential

Employee assistance program

Job Description

Encore is a leading global event technology company specializing in providing innovative audio-visual solutions and event production services. With a strong presence in the events industry, Encore supports various clients ranging from corporate events, trade shows, entertainment, and conferences to specialized events across diverse venues. The company prides itself on delivering world-class service by leveraging its extensive technical expertise and commitment to client satisfaction. The Offsite Events Manager plays a crucial role in this dynamic environment, focusing on the planning and execution of events in locations where Encore is not the contracted onsite event technology provider. This ensures clients receive consistent, high-quality service regardless of venue or location.

The role of the Offsite Events Manager is designed to oversee all aspects of offsite event coordination and execution, working closely with sales, operations teams, and venue partners to deliver seamless event experiences. This position is responsible for preparing and communicating detailed production and labor schedules, managing technical equipment needs, and ensuring that all event logistics align with client expectations and Encore’s technical standards. The Offsite Events Manager also leads onsite execution, coordinating with event teams to ensure appropriate task assignments and operational efficiency. Reporting to the Director of Offsite Events, this role demands strong leadership and project management capabilities.

In addition to event planning and execution, the Offsite Events Manager is responsible for administrative duties such as reviewing and approving timesheets, processing invoices, and participating in post-event evaluations. This position plays an integral part in training and developing Encore team members, fostering a knowledgeable workforce equipped to handle diverse event requirements. The role requires maintaining comprehensive venue files that include vital details such as dock access, power limits, and contact information, which streamline event planning and reduce operational risks.

The ideal candidate brings a solid background in event technology or broadcast industries and has experience managing client relationships with a focus on exceptional service delivery. Key competencies include hospitality, accountability, collaboration, decision-making, and the ability to work under pressure. The Offsite Events Manager must be comfortable working irregular hours and adapting to various work environments, including hotels, warehouses, and office settings.

Encore offers a competitive salary range of $70,371 to $91,482 for this role, with compensation dependent on experience, location, and specific skill sets. Additional earnings may be available through overtime, bonuses, or incentives. The company is dedicated to providing comprehensive benefits packages to its employees and promotes a culture of inclusivity where every individual is valued. This role is an excellent opportunity for professionals seeking to advance their careers in event technology management within a reputable and innovative organization.

Job Requirements

High school diploma
5+ years experience in event technology or broadcast
2+ years administrative and customer service experience preferred
Strong communication skills
Strong technical knowledge
Ability to handle operational logistics
Ability to work under pressure
Familiarity with MS Office
Ability to read technical diagrams preferred

Job Qualifications

High school diploma
Bachelor’s degree preferred
5+ years tech experience in event technology or broadcast industry
2+ years administrative and customer service experience preferred
Strong written and oral communication skills
Strong technical background
Strong client relationship skills
Operational logistics experience
Ability to work well under pressure
MS Office experience
Ability to read technical diagrams preferred

Job Duties

Prepare and communicate production and labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities
Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns
Review sales documents to confirm equipment and technical positions meet client needs
Communicate event execution plan and onsite changes including billing and production schedules
Coordinate onsite event execution team to ensure appropriate talent-to-task assignments
Lead onsite execution where applicable and review necessary information with crew leads
Ensure all equipment and services are delivered on time and as specified
Mentor Encore team members on event execution and best practices
Assist Director with completion and analysis of production EPT for events
Complete post-event processes including timesheet review, invoice processing and reporting
Identify training opportunities for workforce development
Maintain and update detailed venue files
Provide event planning and execution support at in-market venues during slower offsite event periods
Hire, train and develop team members
Implement and cultivate a customer-focused team environment
Ensure team members have required tools and processes
Establish strong internal working relationships