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Offsite Event Manager, Audio Visual - Washington, DC
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,371.00 - $91,482.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Encore is a leading event technology company renowned for delivering innovative and professional event production solutions. Operating in various venues such as hotels, convention centers, and other event locations, Encore specializes in providing state-of-the-art audio-visual and technical support services that cater to a wide array of events ranging from conferences and corporate gatherings to large-scale entertainment productions. Committed to excellence, Encore fosters a collaborative and inclusive work environment that values diversity, creativity, and employee development. The company offers competitive compensation and comprehensive benefits, emphasizing a culture of belonging and continuous improvement in the event technology industry.
The Offsite Events... Show More
The Offsite Events... Show More
Job Requirements
- High school diploma required
- Minimum 5 years tech experience in event technology or broadcast industry
- Preferably 2 years administrative and customer service experience
- Strong written and oral communication skills
- Technical background knowledge
- Client relationship skills
- Operational logistics experience
- Ability to work under pressure
- Proficiency with MS Office
- Ability to read technical diagrams preferred
Job Qualifications
- High school diploma required, bachelor’s degree preferred
- 5+ years tech experience in the event technology or broadcast industry
- 2+ years of administrative and customer service experience preferred
- Strong written and oral communication skills
- Strong technical background
- Strong client relationship skills
- Operational logistics experience
- Works well under pressure
- MS Office experience
- Ability to read technical diagrams preferred
Job Duties
- Prepare and communicate production and labor schedules, sub-rental requirements, project scope, execution plan, and individual responsibilities to lead crewmembers, vendors, and venue
- Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems
- Review sales documents to confirm equipment and technical positions meet client’s needs
- Communicate event execution plan and onsite changes including billing, production schedules, and client requests
- Coordinate onsite event execution team to ensure appropriate talent-to-task assignments are maintained
- Lead onsite execution where applicable and review necessary information with crew leads to ensure successful and profitable events
- Ensure all equipment and services are delivered on time, in good working condition, and as specified by clients
- Mentor Encore team members on event execution and best practices
- Assist Director, Offsite Events with completion and analysis of production EPT for events
- Complete Encore post-event process including review and approval of timesheets, timely processing of invoices, and post-show reporting
- Work with Director, Offsite Events to identify training opportunities for market and regional workforce
- Maintain and routinely update detailed files on venues with dock requirements, elevator sizes, power limits, contacts, load-in rules, onsite AV team
- Provide event planning and execution support at in-market venues during slower periods
- Provide planning, logistical and event execution support to In-Market PMO and production where requested
- Hire, train, and develop a team of professionals supporting various divisions
- Prioritize, lead, and assign work based on team member strengths and roles
- Manage team member training, career development, and performance management
- Implement and cultivate a team environment focused on service levels, customer satisfaction, revenue generation, and productivity
- Ensure team members are equipped with required tools, processes, and procedures
- Establish strong working relationships with team members within the support center and other departments
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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