Office Support and Event Coordinator

Valet Park of America is a distinguished provider of private transportation and valet parking services, renowned for their exemplary service standards and commitment to customer satisfaction. Headquartered in Springfield, Massachusetts, the company has earned a prestigious reputation for excellence, highlighted by their inclusion in The Knot's Hall of Fame for the Best of Weddings Program. This recognition reflects their dedication to consistently delivering high-quality service for weddings and private events. Valet Park of America operates with a professional and customer-focused ethos, aiming to tailor their services to meet the unique needs of each client. Their services cater to a diverse range of events including weddings, private parties, and off-site venues, utilizing shuttle and parking management solutions to enhance the client experience. The company's corporate office in Springfield serves as a hub for coordinating these extensive services, requiring skilled personnel to maintain organizational efficiency and customer engagement.

The role of Office Assistant/Special Event Coordinator at Valet Park of America is a dynamic position that combines administrative support with event coordination responsibilities. This role requires a friendly, outgoing, and energetic individual capable of managing multiple tasks with professionalism and precision. Primarily, the position involves extensive communication with clients planning significant personal events such as weddings and private gatherings, ensuring that all transportation and valet parking needs are seamlessly managed. The candidate will be responsible for coordinating travel arrangements, scheduling staff, preparing directions, and maintaining clear communication with regional managers and event planners. Alongside event coordination duties, the role includes typical office assistant tasks such as managing incoming phone calls, assisting office visitors, and handling orders for rentals and sales of mobility scooters and related equipment.

This position offers flexibility in scheduling, considering both part-time and full-time applicants, with hours primarily during the workweek and occasional weekend phone support during busy periods. The role fosters a supportive work environment, including parent-friendly scheduling options, underscoring the company’s commitment to work-life balance. The work is based in the Springfield corporate office, providing a stable and professional setting for growth and career development. Valet Park of America looks for candidates who bring strong organizational skills, exceptional customer service abilities, and a proactive approach to sales and client relations, contributing to the company's continued success and stellar reputation in the event planning and transportation industry.