Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $37,089.30 - $43,808.44
Benefits
Career growth opportunities
Learning and Development Programs
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Health care flexible spending account (HCFSA)
Dependent care flexible spending account (DCFSA)
Health Savings Account (HSA)
commuter transit and parking benefits
supplemental life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
legal program
Identity Theft Protection
pet discounts
Pet insurance
group home and auto insurance
Employee assistance program (EAP)
short term disability
Life insurance
education discounts
401k with Matching
entertainment discounts
Paid Time Off
Job Description
SPS is a globally recognized leader in providing innovative outsourcing solutions that leverage Intelligent Automation technologies, including Artificial Intelligence and Robotic Process Automation. Operating in more than 22 countries worldwide, SPS specializes in delivering comprehensive services such as Mailroom Management, both physical and digital, Office Services including Reception, Lobby Concierge and Conference Room Management, as well as advanced Document Processing Services. Serving a diverse portfolio of clients in banking, insurance, legal, higher education, advertising, and other professional sectors — including numerous Fortune 500 companies — SPS has established itself as a trusted partner committed to excellence and innovation in outsourcing.Show More
Job Requirements
- High school diploma or equivalent
- 6 plus months prior work experience preferred
- ability to work assigned work hours determined by the manager
- excellent organizational and time management skills
- analytical abilities and aptitude in problem-solving
- superb written and verbal communication skills
- current knowledge or ability to learn computer-based systems required for the functions of the position
- required to maintain an overall professional appearance and attitude
- adhere to all policies and procedures required
Job Qualifications
- High school diploma or equivalent
- 6 plus months prior work experience preferred
- ability to work assigned work hours determined by the manager
- excellent organizational and time management skills
- analytical abilities and aptitude in problem-solving
- superb written and verbal communication skills
- current knowledge or ability to learn computer-based systems required for functions of position
- required to maintain an overall professional appearance and attitude
- adhere to all policies and procedures required
Job Duties
- Provides 5-star customer service to all employees in all forms of communication
- answers all calls and provides an exceptional customer service experience for all incoming and outgoing visitors
- assists with light facilities duties such as assisting customers in opening troubleshooting tickets and helping order supplies
- receives inbound mail and packages and sorts incoming mail and inputs into chain of custody software package
- manages outgoing mail and package transactions
- performs duties associated with shipping and receiving of materials
- notifies employees upon receipt of inbound deliveries
- distributes mail and packages to company personnel
- assists with office moves
- assists with copy and print orders and monitoring copy and print equipment functionality
- helps set up and take down conference rooms for meetings and events
- proactively seeks out additional work during downtime
- builds professional relationships with customers and other teams
- maintains professionalism and composure when interacting with all employees
- trains back-up and provides guidance on policies and procedures
- determines what additional support is needed when handling sensitive inquiries
- provides exceptional customer service to client
- provides reception or concierge coverage as needed
Job Location
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