Office Services Associate - Law Firm

Opensity Solutions is a forward-thinking technology-enabled managed services organization dedicated to supporting leading law firms and professional services organizations in modernizing and optimizing their operational environments. By integrating cutting-edge technology with talented professionals and comprehensive services, Opensity creates scalable and efficient workplaces that empower teams to perform at their best and advance their careers. Known for fostering a collaborative atmosphere where employees genuinely believe in the mission and purpose of their work, Opensity offers a vibrant and supportive place to work where each role contributes to meaningful outcomes.

The role of Service Specialist at Opensity is a dynamic and essential position focused on providing a wide array of administrative support services to clients. This role is indispensable in ensuring smooth day-to-day operations through managing responsibilities that span copy, print, mail, hospitality, facilities, and receptionist services. A Service Specialist acts as both a reliable team member and a frontline representative who maintains high standards of professionalism while addressing varied client needs.

This part-time or full-time role offers competitive compensation ranging from $21.30 to $27.00 per hour, with eligibility for an annual performance-based bonus. Actual pay is influenced by individual circumstances such as geographic location, experience, skills, and qualifications.

The Service Specialist's duties are diverse and engaging, involving multiple facets of client support. Key responsibilities include managing mail services—which involve metering, sorting, and distributing mail and accountable packages efficiently according to schedules. Copy services require the precise production and handling of printing, copying, and scanning tasks as per client instructions. Reception duties encompass answering and directing inbound telephone calls and warmly greeting visitors, ensuring a positive and professional first impression.

Additionally, the role involves hospitality services, coordinating and maintaining client conference rooms, common areas, and kitchens to ensure cleanliness, supply availability, and readiness for continual use. This responsibility includes inventory control and replenishing kitchen supplies as needed. Floor coordination tasks include upkeep of copy rooms, stocking general supplies, delivering paper, and handling daily basic maintenance to support facility operations.

Facilities services may include managing small office moves, hanging pictures, coordinating cleaning services, and serving as a communication liaison regarding building or equipment issues. This aspect of the job demands physical stamina and the ability to perform duties such as lifting up to 40 pounds, moving packages on wheeled carts, and spending extended periods walking, bending, kneeling, standing, or sitting.

Opensity prides itself on promoting diversity, equity, and inclusion, embracing all individuals without discrimination on any protected grounds. The company ensures equal employment opportunities and provides accommodations during the application process to support candidates with disabilities. With a clear commitment to affirmative action for minorities, women, veterans, and persons with disabilities, Opensity cultivates a workplace that values respect and opportunity for all.

Joining Opensity as a Service Specialist means becoming part of a team that truly values your contribution and invests in your growth. Employees benefit from a supportive environment where their attention to detail, professionalism, and multitasking prowess are recognized and rewarded. This role provides a meaningful career opportunity that combines administrative expertise with customer service excellence within a highly respected managed services setting.