Office Services Associate

Doral, FL, USA|Remote

Job Overview

Compensation

Hourly

Range $15.25 - $19.25

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Paid Time Off

Job Description

Opensity is a forward-thinking technology services company dedicated to delivering modernized technology platforms, elevated technology support, and insightful solutions that empower clients to excel in their core competencies. With offices strategically located in Miami and Ft. Lauderdale, Opensity focuses on integrating advanced tech support into daily business processes, enhancing operational efficiency for its valued clients. The essence of the company lies in building robust relationships and providing unparalleled customer service to both internal and external stakeholders. Opensity values inclusion, diversity, and equal employment opportunities, fostering a work environment grounded in respect, collaboration, and professional growth.

The Office Services Associate at Opensity plays a pivotal role as the face of the organization's office environments in Miami and Ft. Lauderdale. This highly visible position serves as a critical contact point for all visitors and employees, facilitating a warm and welcoming experience from the moment guests arrive. The incumbent collaborates closely with the Client Service Manager to ensure the seamless and efficient operation of daily office functions. This role demands exceptional interpersonal skills, attention to detail, and a dedication to upholding Opensity’s client-centric values and operational standards. The associate is tasked with managing office and facility operations, liaising with building management and security, coordinating visitor access, overseeing conference room and conference space reservations, and supporting meetings and catering arrangements.

In addition to general office coordination, the Office Services Associate ensures office access and security by handling employee and visitor badges, coordinating onboarding and offboarding activities, and partnering with building security for audits. The associate also manages mail services, supply replenishment, event support, and maintains cleanliness and readiness of common areas and shared workspaces. This position offers an engaging and diverse set of challenges that contribute directly to the smooth operation and welcoming atmosphere of Opensity’s office spaces.

The Company provides a competitive hourly compensation range of $20.00 to $24.00, reflective of experience, skills, and qualifications, and the role may be eligible for an annual bonus. Opensity offers a comprehensive benefits package for all eligible employees, including medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off (PTO), promoting a balanced and healthy work-life environment. The company is committed to equal opportunity employment, ensuring fair treatment and accommodations based on individual needs and merits, fostering a deeply inclusive and supportive workplace culture.

Job Requirements

1-2 years of experience in office services, hospitality, or workplace operations
strong communication and relationship management skills
ability to manage multiple priorities in a fast-paced environment
proficiency in Microsoft Office and workplace systems
strong attention to detail and organizational skills

Job Qualifications

Client-focused mindset
leadership and accountability
operational efficiency
problem-solving and decision-making
strong communication and relationship management skills
proficiency in Microsoft Office and workplace systems
strong attention to detail and organizational skills
ability to manage multiple priorities in a fast-paced environment
1-2 years of experience in office services, hospitality, or workplace operations

Job Duties

Manage office and facilities operations in partnership with the regional office manager and office manager
coordinate with building management, security, engineering, and vendors
submit maintenance requests and support overall workplace operations
coordinate visitor access with building security
greet and direct visitors, notifying appropriate contacts
monitor building access points as needed
validate and track approved visitor parking
manage conference room and workspace reservations using internal systems
support scheduling needs and resolve conflicts
coordinate external building conference room bookings when required
place and track all catering orders in line with firm guidelines
coordinate, confirm, and support catering setup and teardown
prepare meeting rooms and ensure alignment with meeting organizers
issue, track, and manage employee and visitor access badges
coordinate with building security for onboarding, offboarding, and access audits
respond promptly to employee requests
process mail, packages, courier requests, and certified mail
order business cards and life event items per guidelines
support event planning and office initiatives
maintain conference rooms and shared spaces throughout the day
ensure cleanliness and readiness of all common areas and conference rooms
replenish supplies and report issues as needed