Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $32,330.63 - $36,025.23
Benefits
Competitive Pay and Benefits
Comprehensive training and development programs
Positive work and client environment
Employee discounts on entertainment, products and services nationwide
Job Description
The hiring establishment is a professional service company specializing in comprehensive mailroom management and administrative support services for corporate and office environments. With a strong commitment to customer satisfaction and operational excellence, this company ensures seamless handling and dispatching of all classes of mail and packages, along with auxiliary services such as copy center operations, reception, and hospitality functions. The company takes pride in maintaining a positive workplace atmosphere focused on employee growth and client service excellence, supported by robust training and development programs. This forward-thinking organization fosters an environment where employees can thrive and progress within the company by... Show More
Job Requirements
- High school diploma or equivalent
- 2-5 years experience working in a mailroom or professional office environment
- Knowledge of metering, weighting, logging and other shipping procedures
- Proficiency in computer skills preferred
- Ability to perform routine and some complex functions of various equipment and systems including fax, scanner, metering, stamping, tracking systems, photocopying and color copying
- Excellent customer service, professional attitude and appearance
- Ability to work overtime and meet deadlines
Job Qualifications
- High school diploma or equivalent
- 2-5 years experience working in a mailroom or professional office environment
- Knowledge of metering, weighting, logging and other shipping procedures
- Proficiency in computer skills preferred
- Ability to perform routine and some complex functions of various equipment and systems including fax, scanner, metering, stamping, tracking systems, photocopying and color copying
- Excellent customer service, professional attitude and appearance
- Ability to work overtime and meet deadlines
Job Duties
- Ensure total customer satisfaction through understanding of customer expectations, proactive problem identification and resolution, and maximizing opportunities to build relationships
- Receive, sort, and deliver all incoming mail and packages according to assigned floors and within established time frames
- Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
- Prepare special outgoing inter-office pouches sent to client affiliates as scheduled
- Package and process outgoing overnight items to meet client and vendor deadlines
- Log and deliver incoming overnight packages within established time frames
- Log outgoing and incoming items as required and review for accuracy/completeness
- Organize and distribute supplies to client employees as detailed in job requests
- Verify and log supply orders upon delivery
- Monitor inventory of copy supplies, stock paper and toner and keep supply area neat
- Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
- Estimate runtime on small to medium photocopy jobs
- Check all copies produced for quality and accuracy
- Produce bound copies of work when requested
- Deliver and pick up copy jobs
- Provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
- Operate facsimile machines
- send and receive facsimiles
- Keep complete and accurate logs of incoming and outgoing facsimiles
- Input facsimile data into computer for client charge back where appropriate
- Generate activity and confirmation reports
- Prepare monthly production and volume reports to measure productivity and prepare billing charges
- Perform other administrative duties such as inserting, copying, photocopying and faxing as needed
- May set up and maintain client kitchen areas and conference rooms, order food and make coffee
- Provide reception work such as answering telephones, taking messages and greeting visitors
- Move boxes, supplies or furniture
- replace light bulbs
- Perform document scanning
- Prepare outgoing items for shipping
- Learn new features and functionalities of copying machines, fax, scanning and shipping equipment as introduced
- Perform additional duties as assigned
Job Location
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