Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Employee wellness programs
Job Description
AltaPointe Health is a renowned healthcare organization dedicated to providing comprehensive behavioral health services across Alabama. As one of the state’s leading mental health providers, AltaPointe serves children, adults, and families by offering a wide range of treatment programs, including outpatient, inpatient, crisis intervention, and residential services. The organization emphasizes compassionate, dignity-driven care, maintaining a respectful and supportive environment for all clients and visitors. AltaPointe's commitment to excellence, evidenced by its structured performance improvement activities and active committee involvements, ensures quality mental health and supportive services that contribute positively to community health and well-being.
The Front Desk Receptionist pla... Show More
The Front Desk Receptionist pla... Show More
Job Requirements
- High school diploma or equivalent
- One year relevant experience
- Proficiency in Microsoft Office products
- Ability to maintain confidentiality
- Strong communication skills
- Ability to multitask and manage interruptions
- Knowledge of HIPAA compliance
- Physical ability to sit, stand, lift up to 15 pounds, and perform fine motor tasks
- Visual acuity and manual dexterity
- Willingness to seek supervision and accept feedback
Job Qualifications
- High school diploma or equivalent
- One year experience in hospital or office front desk/reception duties
- Proficient in Microsoft Office Outlook, Word, Excel
- Ability to concentrate and maintain accuracy amid interruptions
- Knowledge of AltaPointe’s continuum of care within three months
- Familiarity with guardian ad litem process within three months
- Experience with ShoreTel phone system within three months
- Ability to work independently with minimal supervision
- Good judgment and discretion in carrying out work tasks
Job Duties
- Greet all visitors entering the lobby
- Obtain visitor information and connect them with appropriate staff
- Advise employees of visitor arrivals
- Ensure visitors sign in maintaining HIPAA compliance
- Handle incoming and outgoing phone calls
- Maintain neat and organized lobby and intake rooms
- Issue and manage key fobs for employees and vendors
- Assist with long-distance calls
- Maintain staff whereabouts and activity calendars
- Record caseloads and report to HR
- Notify security and staff of emergencies
- Manage office supplies and prepare orders
- Provide courteous service to visitors and callers
- Operate paging system with discretion
- Adhere to 5-Star Customer Service guidelines
- Organize visitation calendars and employee meal sign-ups
- Enter maintenance and IT requests
- Distribute mail and manage lost-and-found system
- Serve as backup for West Mobile Academy office professional
- Seek supervision and consultation as needed
- Participate in performance improvement activities
- Follow AltaPointe policies and procedures
- Complete assigned tasks timely
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Similar Jobs