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office manager, New York Regional Office

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $27.31 - $40.96
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Paid holidays
Personal Days
401(k) retirement plan
stock purchase program
Tuition Assistance
Disability insurance

Job Description

Starbucks Coffee Company is a leading global coffeehouse chain renowned for its dedication to quality coffee and creating a unique customer experience centered around connection and community. Established with a mission to be a different kind of company, Starbucks places strong emphasis on developing exceptional leaders who are passionate and service-oriented. The company operates thousands of stores worldwide and has become a cultural icon representing more than just coffee, but also warmth, inclusiveness, and sustainability.

This opportunity is for an Office Manager position based in Starbucks' New York Regional Office. The chosen candidate will play a critical role in coordinating and supporting a variety of events and conferences within the NYM Office. This includes planning and managing logistics for important events such as Open Forums, Analysts Conferences, Regional Events, Shareholders' Meetings, and other corporate functions as needed. The Office Manager will be entrusted with ensuring seamless event execution from start to finish, including maintaining vendor relationships, managing budgets, and providing on-site event support.

Beyond event coordination, the role acts as a central communication hub, fostering productive relationships with internal departments, external vendors, landlords, and partners. Responsibilities extend to managing daily office operations including kitchen and meeting room maintenance, front desk activities, mail distribution, and inventory management. The role also supports administrative functions such as budgeting, expense reporting, and assisting with onboarding new partners. The office manager must exhibit exceptional organizational skills to juggle multiple projects in a fast-paced, evolving work environment while maintaining attention to detail.

Starbucks puts great importance on creating an uplifting and welcoming atmosphere for all visitors to the New York Regional Office, with the office manager setting the tone by cultivating a respectful, engaging, and inclusive environment. This role requires adeptness in handling confidential information with discretion and requires a high level of customer service proficiency. Proficiency in Microsoft Office applications including Word, Excel, Access, PowerPoint, and Outlook is essential for success in this position.

Starbucks offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability coverage, paid parental leave, vacation starting from the date of hire, sick time, paid holidays, personal days, 401(k) retirement plan participation with employer match, stock purchase options, and tuition assistance. Partners are supported through a variety of programs aimed at financial well-being and continuous education, including the Starbucks College Achievement Plan, which provides 100% upfront tuition coverage for a first-time bachelor’s degree.

Compensation for the office manager role will be determined based on experience, skills, geographic location, and internal equity. Starbucks is committed to equal opportunity employment and encourages candidates of all backgrounds to apply. Accommodation is available upon request for applicants with disabilities to ensure accessibility and inclusion throughout the hiring process.

Join Starbucks and become part of a company that inspires with every cup, contributing to a culture defined by connection, leadership, and legendary service.

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 3 years of budget management
  • Minimum 3 years of project management
  • Minimum 2 years experience in a fast-paced work environment
  • Experience in company meeting and event planning
  • Strong organization and planning skills
  • Ability to work in a fast paced and changing environment
  • Proficiency in Microsoft Office applications
  • Excellent communication and interpersonal skills
  • Ability to handle confidential and sensitive information
  • Exceptional customer service skills
  • Ability to prioritize and multitask
  • Reliable and punctual
  • Team player

Job Qualifications

  • Managing budgets for 3 years
  • Project management experience for 3 years
  • Experience working in a fast-paced environment for 2 years
  • Company meeting and event planning for 2 years
  • Strong organization and planning skills
  • Team-building skills
  • Ability to work in a fast paced and changing environment
  • Attention to detail
  • Effective customer service skills
  • Proficiency in Microsoft Word, Excel, Access, PowerPoint and Outlook
  • Ability to manage time effectively
  • Ability to prioritize multiple projects and demands
  • Ability to handle confidential and sensitive information
  • Delivers legendary service that meets and exceeds customers' expectations

Job Duties

  • Act as the primary planning, communications, and logistics contact for all regional events, conferences, and activities, from conception to post-event completion, including development and communication of annual Master Calendar
  • Develop and maintains productive, collaborative relationships with all internal and external parties, and manages vendor relationships to ensure quality and cost-effective logistical event services
  • Monitor and tracks event expenditures for budgeting purposes, submitting required financial and budget information prior to, during and immediately following assigned events
  • Provide on-site logistical direction for all event-related activities and support services before, during and after the assigned event
  • Work with internal departments, landlord, and outside vendors to make event-related arrangements, including travel, hotel accommodations, transportation, meeting locations and setup, catering, audiovisual, presentation support, and building access and security arrangements
  • Set the tone in creating an uplifting experience for all NYM visitors
  • Create a warm & welcoming environment with a sense of belonging through engagement
  • Responsible for planning all office day-to-day activities including but not limited to kitchen & meeting room maintenance, front desk duties, mail distribution & ad hoc projects
  • Assist with routine projects that support department or functional initiatives
  • Sort and distributes mail
  • Orders and replenishes department/team supplies
  • May serve as a point of contact for departmental inquiries and respond or escalate as appropriate
  • May provide some support for administrative tasks such as budgeting, expense reporting and generating reports
  • May prepare regional birthday & anniversary recognition, store roster updates, & meeting room calendar management
  • Assist with large mailings or distribution of materials
  • Provide support for meetings, training, seminars, activities, and preparation for NYM visitors
  • May provide calendar support to multiple leaders and/or a team
  • May assist with on boarding of new partners including but not limited to office tours, acquiring their access badge, etc
  • Maintain regular and punctual attendance

Job Criteria

Experience

Mid Level (3-7 years)


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