Office Manager @ Mark Stebbins Community Center

The MSCC (Member and Staff Community Center) is dedicated to fostering a welcoming and efficient environment for its members, guests, and community partners. As a vital hub within the community, the MSCC provides diverse programs and services aimed at enhancing the quality of life for individuals and families it serves. With a commitment to professionalism, organization, and community engagement, the MSCC ensures that its facilities and resources are accessible, well-maintained, and operated with integrity and care. The organization prides itself on delivering superior administrative support and customer service, ensuring seamless operations that positively impact the community's overall experience and satisfaction.

The MSCC Office Manager position is an essential role responsible for overseeing the daily administrative operations of the MSCC office. This role requires a proactive and organized individual who manages front desk functions, coordinates all MSCC facility rentals, and handles communication with members, parents, and community partners. The Office Manager ensures the smooth workflow of office operations by maintaining organized systems for office supplies, managing incoming and outgoing correspondence, and enforcing office policies and procedures. Additionally, this position plays a critical role in supporting financial tracking related to facility rentals by preparing rental agreements, invoicing, collecting payments, and keeping accurate records of rental activities.

Beyond administrative tasks, the Office Manager serves as the primary contact for rental clients before, during, and after their events, ensuring rental policies are adhered to and facilitating smooth communication between departments and stakeholders. This role demands excellent organizational skills, strong communication abilities, and a customer-service focus to handle multiple priorities effectively and maintain a welcoming, professional atmosphere. The position also requires the capability to adapt to a dynamic environment, manage high volumes of calls, and maintain composure and professionalism when addressing customer concerns.

Employment for this position is full-time, operating Monday through Friday from 9am to 5pm, providing a consistent schedule with a supportive work environment focused on collaboration and community impact. The MSCC Office Manager benefits from a comprehensive compensation package, which includes competitive salary and extensive benefits designed to support well-being and work-life balance. This role is ideal for candidates who are passionate about community service, administrative excellence, and fostering positive experiences for diverse groups of people using the MSCC facilities.

Candidates applying for this position should be prepared to engage in a variety of duties that require physical activity, including standing, walking, and occasional lifting of supplies or equipment up to 75 pounds. The ability to respond swiftly and appropriately in emergency situations and maintain energy throughout work shifts in sometimes high-energy or loud environments is essential to ensuring safety and operational continuity.

The MSCC Office Manager is an opportunity to contribute meaningfully to a community-centered organization while developing skills in office management, event coordination, and customer relations. This role offers a fulfilling career path for individuals skilled in multitasking, administration, and providing exceptional service in a vibrant community setting.