Office Manager, Corporate Events

New York Life is a Fortune 100 mutual company with a proud 180-year legacy of purpose and integrity. Over nearly two centuries, the company has built a reputation for financial security, trustworthiness, and innovation within the insurance and financial services industry. As New York Life evolves into a more technology-, data-, and AI-enabled organization, it remains deeply grounded in its core values which include humanity and integrity. The company fosters an inclusive work environment that encourages bold thinking, collaborative problem-solving, and purpose-driven innovation. Their diverse business portfolio creates lasting impacts across industries and communities, offering employees numerous opportunities for growth and meaningful contributions. New York Life provides a rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

The company seeks an Office Manager within their Corporate Events department, located in New York, New York, with a hybrid work model requiring three days in office per week. This role is essential to the smooth functioning of the Corporate Events team, supporting operational processes, compliance with enterprise standards, and managing the Travel Director (TD) Program. The Office Manager will play a pivotal role in organizing the logistics and administrative tasks that ensure events run seamlessly. This role interfaces with event planners, team members, external vendors, and internal support functions, thus requiring an exceptional level of organization, multitasking, and communication skills.

As an Office Manager, you will have primary responsibility for overseeing the Travel Director Program, which includes managing the interview process for prospects and referrals, onboarding new Travel Directors, collaborating with event planners to hire TDs for events, managing contracts, and ensuring timely payment processing. You will also coordinate transportation logistics for TDs, including arranging Ubers. Beyond the TD program, you will manage multiple team procurement cards, reconcile monthly expenses, process invoices, and ensure that all financial operations maintain accuracy and compliance. Additionally, ordering and maintaining office and meeting supplies, assisting in onboarding new hires, and serving as backup support to executive administrative staff are key components of the role.

Compliance and adherence to enterprise requirements are critical for this position. The Office Manager acts as the Records Manager, ensuring that all compliance regulations are strictly followed. You will also serve as the Security Liaison for the team and perform responsibilities as the Business Contingency Coordinator to maintain preparedness for business continuity plans. Good communication skills are crucial, as you will draft, edit, and proofread communications related to event planning and coordination.

The position requires a Bachelor's degree or equivalent experience, along with a minimum of three years of experience in office management, administrative support, or event operations. The ideal candidate will possess strong organizational skills, a keen eye for detail, and the ability to manage multiple priorities effectively in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with procurement and expense reconciliation systems are also required.

New York Life offers this role on an exempt basis with a salary range from $65,000 to $92,500, based on relevant experience, skills, and qualifications. Employees are eligible for annual discretionary bonuses and may participate in incentive programs. The company provides a comprehensive benefits package designed to support employee well-being both inside and outside of work, including unique offerings like leave programs, adoption assistance, and student loan repayment. New York Life is dedicated to fostering an inclusive workplace where every employee feels valued and supported, ensuring everyone can contribute their best and succeed together.