Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $22.00
Benefits
Opportunity for growth and ownership
Mentorship and career development
Meaningful and rewarding work environment
Help patients get out of pain and recover from injury
Family and team-like environment
Competitive benefits packages
Medical insurance
Dental Insurance
Vision Insurance
Short term insurance
Long term insurance
Life insurance
Supplemental benefits
Identity Protection
401(k) with matching
retirement plans
HSA plans
FSA plans
Paid Time Off
Job Description
Located in Ferndale, Michigan, our clinic is dedicated to providing exceptional patient care through a compassionate and professional environment. We specialize in helping patients recover from injury and manage pain, making a real difference in their quality of life. Our team values a family-oriented atmosphere that fosters growth, teamwork, and a strong commitment to patient wellness. We are currently seeking a full-time Office Manager (OM) to join our dynamic team and take a lead role in managing our front office operations. This position offers an hourly wage ranging from $17.00 to $22.00 per hour, reflecting the importance we place on this role within our clinic.
The Office Manager is a key leadership position responsible for overseeing a highly trained, professional front office team. The OM ensures that patient interactions are handled with care and professionalism, answering questions and addressing concerns efficiently and sensitively to leave patients with a positive impression of our clinic. The role demands a focus on maximizing the collection of payments while maintaining excellent communication and operational standards. The Office Manager will train, supervise, and schedule front office specialists, ensuring that the daily administrative functions run smoothly and that the office environment is welcoming and organized.
In addition to personnel management, the OM is responsible for maintaining office supplies, preparing payroll documentation, handling internal and external communications, and completing statistical reports and bank deposits accurately and timely. This multifaceted role is essential to the smooth operation of the front office and overall patient experience. The ideal candidate will possess outstanding organizational skills, effective communication abilities, and the capacity to remain calm and goal-oriented under pressure. With the opportunity for career growth, a supportive team environment, and an emphasis on meaningful work, this position is ideal for someone motivated to contribute to a patient-focused healthcare provider that values both efficiency and empathy.
The Office Manager is a key leadership position responsible for overseeing a highly trained, professional front office team. The OM ensures that patient interactions are handled with care and professionalism, answering questions and addressing concerns efficiently and sensitively to leave patients with a positive impression of our clinic. The role demands a focus on maximizing the collection of payments while maintaining excellent communication and operational standards. The Office Manager will train, supervise, and schedule front office specialists, ensuring that the daily administrative functions run smoothly and that the office environment is welcoming and organized.
In addition to personnel management, the OM is responsible for maintaining office supplies, preparing payroll documentation, handling internal and external communications, and completing statistical reports and bank deposits accurately and timely. This multifaceted role is essential to the smooth operation of the front office and overall patient experience. The ideal candidate will possess outstanding organizational skills, effective communication abilities, and the capacity to remain calm and goal-oriented under pressure. With the opportunity for career growth, a supportive team environment, and an emphasis on meaningful work, this position is ideal for someone motivated to contribute to a patient-focused healthcare provider that values both efficiency and empathy.
Job Requirements
- High school diploma
- 1-2 years front office specialist experience
- working knowledge of Microsoft Office and related office equipment
- effective verbal communication skills
- effective critical thinking skills
- ability to multitask
- ability to work well in a demanding environment
- calm under stressful conditions or while interacting with upset patients
- goal-orientated
- self-motivated toward individual goals and group efforts
Job Qualifications
- High school diploma required
- 1-2 years front office specialist experience required
- working knowledge of Microsoft Office and related office equipment
- effective verbal communication skills
- effective critical thinking skills
- ability to multitask
- ability to work well in a demanding environment
- calm under stressful conditions or while interacting with upset patients
- goal-orientated
- self-motivated toward individual goals and group efforts
Job Duties
- Orientate and train the Front Office Specialists
- schedule, supervise, and direct the work of the front office staff
- assign cleaning duties and monitor the cleanliness of the lobby and front desk area
- prepare and route internal clinic communications to designated staff
- prepare external communications to physician offices on behalf of the Clinical Director
- complete the weekly statistical analysis spreadsheet as well as the forms and reports for the Clinical Director
- maintain the office supply inventory and make purchases as necessary
- prepare and submit the documents required for payroll
- complete the end of day bank deposits and required communications
Job Criteria
Experience
No experience required
Job Location
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