Office Experience Coordinator (contract)

KPMG LLP, commonly known as KPMG, is one of the leading global professional services firms specializing in audit, tax, and advisory services. With a strong commitment to integrity, professionalism, and personal responsibility, KPMG aims to uphold a respectful and courteous work environment for all its employees and contractors. The firm operates worldwide and is renowned for its culture of collaboration and excellence, serving clients across various industries including financial services, healthcare, technology, and government sectors. KPMG’s presence in the United States extends through its various offices, where it supports a wide range of operations and client engagements.

This opportunity is for a contractor role based in the United States, focusing primarily on supporting the day-to-day office operations within KPMG. The contractor will be engaged through one of KPMG’s contracted employer/agency service providers, agreeing to comply with all policies and procedures expected of representatives in a professional services environment. The compensation for this role ranges between 25 and 35 USD hourly, determined by factors such as prior experience, education, skills, and specific locale. This position does not offer visa sponsorship; applicants must be authorized to work in the U.S. without employer sponsorship currently or in the future.

The role is vital for ensuring seamless and efficient office functionality, especially regarding the management and execution of catering events, room setups, vendor relationships, and mail/shipping logistics. Serving as an ambassador for the office, the contractor is the first point of contact for employees and visitors, responsible for fostering an environment that supports productivity and positive visitor experiences. A significant part of the job involves supporting local meetings and events by assisting with planning, coordinating, and executing day-of logistics, managing meeting room cleanliness and setup, and maintaining audiovisual equipment with potential collaboration with the tech team.

In addition to day-to-day operational duties like receiving and delivering packages, managing mail, and ensuring accurate processing of workspace and meeting reservations via platforms such as ServiceNow, the role also includes facilities-related support. This involves conducting daily walkthroughs to ensure the office complies with service level agreements (SLAs), communicating requests to vendors and internal departments, and maintaining a high standard of professionalism and integrity in all interactions.

The ideal candidate will have at least three years of recent experience in hospitality, facilities, administrative roles, or customer service, with prior exposure to a professional services environment considered advantageous. A bachelor’s degree from an accredited institution or equivalent work experience is required. Proficiency in Microsoft Office and familiarity with workplace reservation platforms are essential skills. Strong customer service capabilities, excellent interpersonal skills, advanced communication and problem-solving abilities, and the capacity to multi-task effectively in a fast-paced environment are crucial to performing successfully in this role.

Overall, this position offers an excellent opportunity to contribute to a prestigious global firm while developing skills in office management, event coordination, and customer service within a collaborative and professional setting.