Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
401(k) plan with employer matching contribution
Employee assistance program
identity theft insurance
Team member perks and discounts program
Site rent discounts
Paid sick leave
various paid holidays
Job Description
Sun Communities is a leading real estate investment trust specializing in the ownership and operation of manufactured housing communities and recreational vehicle resorts across the United States and Canada. Established with a commitment to providing excellent living experiences, Sun Communities is recognized for its strong community values, industry-leading practices, and dedication to resident satisfaction. Their business model integrates property management, resident services, and community enhancement initiatives that foster comfortable, safe, and well-maintained living environments. Sun Communities prides itself on maintaining a supportive and engaging workplace culture for its staff, encouraging professional growth, development, and collaboration.
The Office Coordinator position at Sun Communities is a pivotal role responsible for managing the daily administrative and operational tasks within the community office. This position supports both the Community Manager and residents by handling a variety of essential office functions. The coordinator serves as the first point of contact for residents and visitors, ensuring that all inquiries and concerns are addressed efficiently and courteously. Key responsibilities include processing rent and fee payments, preparing official community communications, maintaining accurate records, and coordinating community events. Furthermore, the Office Coordinator assists with marketing efforts by preparing brochures and flyers related to home sales and community activities.
Sun Communities offers this role with a competitive hourly wage of $16 and emphasizes a dynamic work environment where no two days are the same. The successful candidate will utilize their administrative, customer service, and organizational skills to contribute positively to the community’s success and resident satisfaction. This position requires a high level of professionalism, strong communication abilities, and a keen attention to detail. The Office Coordinator often acts as a liaison between prospective residents and the Community Manager, managing inquiries, applications, and community tours to facilitate new leases and maintain occupancy levels.
The role includes technical tasks such as using Yardi software for transaction processing and record keeping, along with daily administrative duties like answering phones, filing, scheduling rentals, and managing office supplies. Additionally, the Office Coordinator handles financial operations such as petty cash management, bank deposits, and collections follow-up. Another significant part of the position is assisting with community engagement through event planning and resident relations activities. Sun Communities values team members who demonstrate initiative, adaptability, and a commitment to resident-centered service.
This job is ideal for someone eager to build a career in property management or community services and who thrives in an organized, people-focused work setting. With Sun Communities, employees receive rewarding benefits including a 401(k) plan with matching contributions, paid time off, and access to exclusive discounts – all within a culture that values its employees and residents alike. The Office Coordinator will play a critical role in maintaining smooth community operations while enhancing the resident experience, making a meaningful impact each day.
The Office Coordinator position at Sun Communities is a pivotal role responsible for managing the daily administrative and operational tasks within the community office. This position supports both the Community Manager and residents by handling a variety of essential office functions. The coordinator serves as the first point of contact for residents and visitors, ensuring that all inquiries and concerns are addressed efficiently and courteously. Key responsibilities include processing rent and fee payments, preparing official community communications, maintaining accurate records, and coordinating community events. Furthermore, the Office Coordinator assists with marketing efforts by preparing brochures and flyers related to home sales and community activities.
Sun Communities offers this role with a competitive hourly wage of $16 and emphasizes a dynamic work environment where no two days are the same. The successful candidate will utilize their administrative, customer service, and organizational skills to contribute positively to the community’s success and resident satisfaction. This position requires a high level of professionalism, strong communication abilities, and a keen attention to detail. The Office Coordinator often acts as a liaison between prospective residents and the Community Manager, managing inquiries, applications, and community tours to facilitate new leases and maintain occupancy levels.
The role includes technical tasks such as using Yardi software for transaction processing and record keeping, along with daily administrative duties like answering phones, filing, scheduling rentals, and managing office supplies. Additionally, the Office Coordinator handles financial operations such as petty cash management, bank deposits, and collections follow-up. Another significant part of the position is assisting with community engagement through event planning and resident relations activities. Sun Communities values team members who demonstrate initiative, adaptability, and a commitment to resident-centered service.
This job is ideal for someone eager to build a career in property management or community services and who thrives in an organized, people-focused work setting. With Sun Communities, employees receive rewarding benefits including a 401(k) plan with matching contributions, paid time off, and access to exclusive discounts – all within a culture that values its employees and residents alike. The Office Coordinator will play a critical role in maintaining smooth community operations while enhancing the resident experience, making a meaningful impact each day.
Job Requirements
- High school diploma or GED
- two years in administrative experience
- six months in previous experience using NetSuite
- six months in property management office experience
- excellent written and verbal communication skills
- strong customer service skills
- excellent problem solving skills
- intermediate computer proficiency
- professional appearance
- must have a valid driver's license
Job Qualifications
- High school diploma or GED
- two years in administrative experience
- excellent written and verbal communication skills
- strong customer service skills
- excellent problem solving skills
- intermediate computer proficiency
- professional appearance
- valid driver's license
Job Duties
- Greets and establishes rapport with guests, current and prospective residents
- fields community comments, suggestions and complaints to the Community Manager
- prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals
- collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
- records in proper accounts and issues receipts
- completes and reconciles community reports in accordance with monthly calendar including accounting reports, community traffic reports, and community activity reports
- maintains records and files in accordance with the Operations Manual
- performs general administrative functions such as answering phones, typing, copying, faxing, and filing
- reviews and codes invoices and statements for Community Manager approval
- schedules clubhouse rentals and processes rental fees
- ensures office supplies are sufficiently stocked and prepares supply orders as needed
- makes collection calls for site rental payments as directed by the Community Manager
- submits bad debt files to collections
- processes resident move-ins and move-outs in accordance with the Operations Manual
- assists with planning and coordinating resident relations events and activities within the community
- assists with preparation of marketing materials including brochures and flyers that pertain to homes for sale, community events, and other community-related information as directed by the Community Manager
- refers all sales prospects to the Community Manager and enters prospect information into Yardi in a timely manner
- assists prospective residents by checking the status of Sun Homes inventory, reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community Manager
- forwards Sun Homes customer service requests to the Community Manager in a timely fashion
- completes new move-in incentive requests for non-Sun Homes deals
- coordinates with the Underwriting team at the Main Office to obtain approvals on prospective resident applicants, tracks all approvals and denials
- maintains the petty cash fund, ensuring to record expenditures in the proper accounts
- prepares bank deposit slips and deposits funds as required
- makes daily bank runs as needed
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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