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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $19.25
Work Schedule
Standard Hours
Flexible
Benefits
401(k) plan with employer matching contribution
Employee assistance program
identity theft insurance
Team member perks & discounts
Site rent discounts for team members
Paid sick leave
various paid holidays
Job Description
Sun Communities is a leading real estate investment trust and the largest operator of manufactured housing communities in the United States. Established with a commitment to providing quality living experiences, Sun Communities specializes in the ownership and management of a diverse portfolio of residential communities. The company is known for its robust community engagement, excellent resident services, and maintaining well-managed living environments that foster a strong sense of community among residents. With a presence across many states, Sun Communities has earned a reputation for operational excellence and a supportive work environment where employees can thrive and contribute to meaningful community... Show More
Job Requirements
- High school diploma or GED
- 2 years in administrative experience
- 6 months in previous experience using Netsuite preferred
- 6 months in property management office experience preferred
- Excellent written and verbal communication skills
- Strong customer service skills
- Excellent problem solving skills
- Intermediate computer proficiency
- Professional appearance
- Must have a valid driver's license
Job Qualifications
- High school diploma or GED
- 2 years in administrative experience
- Excellent written and verbal communication skills
- Strong customer service skills
- Excellent problem solving skills
- Intermediate computer proficiency
- Professional appearance
- Valid driver's license
Job Duties
- Greets and establishes rapport with guests, current and prospective residents
- Fields community comments, suggestions and complaints to the Community Manager
- Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals
- Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
- records in the proper accounts and issues receipts
- Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports
- Maintains records and files in accordance with the Operations Manual
- Performs general administrative functions such as answering phones, typing, copying, faxing, and filing
- Reviews and codes invoices and statements for Community Manager approval
- Schedules clubhouse rentals and processes rental fees
- Ensures office supplies are sufficiently stocked and prepares supply orders as needed
- Makes collection calls for site rental payments as directed by the Community Manager
- Submits bad debt files to collections
- Processes resident move-ins and move-outs in accordance with the Operations Manual
- Assists with planning and coordinating resident relations events and activities within the community
- Assists with the preparation of marketing materials, including brochures and flyers that pertain to homes for sale (new, pre-owned and brokered homes), community events, and other community-related information as directed by the Community Manager
- Refers all sales prospects to the Community Manager and enters prospect information into Yardi in a timely manner
- Assists prospective residents by checking the status of Sun Homes inventory
- Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community Manager
- Forwards Sun Homes customer service requests to the Community Manager in a timely fashion
- Completes new move-in incentive requests for non-Sun Homes deals
- Coordinates with the Underwriting team at the Main Office to obtain approvals on prospective resident applicants
- tracks all approvals and denials
- Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
- Prepares bank deposit slips and deposit funds as required
- makes daily bank runs as needed
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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