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Office Coordinator

Grand Rapids, MI, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401k
Paid Time Off
Paid holidays
Education Reimbursement
discounted gym membership
Catered lunches

Job Description

Wakestream Family Services is a multifaceted organization dedicated to providing comprehensive support and resources to families and individuals in need. Their mission revolves around creating a nurturing and empowering environment that fosters growth, resilience, and community well-being. The organization offers a variety of programs and services designed to address fundamental social, emotional, and economic needs, making a lasting impact in the communities they serve. As a nonprofit entity, Wakestream Family Services places a strong emphasis on collaboration, compassion, and innovation in service delivery, ensuring that clients receive personalized and effective assistance.

Operating alongside Wakestream Family Services is the Wakest... Show More

Job Requirements

  • Associate degree or equivalent professional experience
  • minimum of three years administrative office coordination or customer service experience in a professional office environment
  • strong customer service mindset
  • experience coordinating meetings events or team functions
  • excellent written and verbal communication skills
  • highly organized with strong attention to detail
  • demonstrated problem-solving skills
  • proficiency in Google Workspace and Microsoft Office
  • experience managing office budgets purchasing or expense tracking preferred
  • ability to maintain confidentiality
  • ability to lift and transport boxes up to 30 pounds
  • valid driver’s license and ability to travel locally

Job Qualifications

  • Associate degree or equivalent professional experience
  • bachelor’s degree preferred
  • minimum of three years of administrative office coordination or customer service experience in a professional office environment
  • strong customer service mindset with ability to create a welcoming and supportive experience for guests vendors and staff
  • experience coordinating meetings events or team functions
  • excellent written and verbal communication skills with ability to interact effectively with diverse stakeholders
  • highly organized with strong attention to detail and ability to manage multiple priorities and deadlines
  • demonstrated problem-solving skills and ability to anticipate needs and take initiative
  • proficiency in Google Workspace and Microsoft Office Word Excel Outlook PowerPoint
  • experience managing office budgets purchasing or expense tracking preferred
  • ability to maintain confidentiality and handle sensitive information with professionalism and discretion
  • ability to lift and transport boxes up to approximately 30 pounds and perform basic physical office tasks bending reaching climbing stairs
  • possess and maintain a valid driver’s license and ability to travel locally to perform job-related tasks

Job Duties

  • Provide administrative support to the Wakestream IT department including calendar management meeting coordination project support and logistical planning
  • serve as a communication bridge between Wakestream Family Services departments and visitors ensuring clear professional and timely communication
  • manage calendars for Wakestream IT leadership and others as assigned prioritizing critical meetings and scheduling conflicts
  • prepare documents reports presentations and correspondence maintain organized digital and physical files
  • anticipate administrative needs and proactively address scheduling or operational challenges
  • assist with planning and execution of team meetings trainings and department events
  • coordinate meeting logistics including room setup catering technology needs and materials
  • respond to inquiries from staff guests and vendors in a timely and professional manner
  • support special IT department projects and cross-department initiatives as needed
  • serve as the primary point of contact for guests vendors and visitors ensuring a welcoming and professional office experience
  • manage scheduling for meeting rooms and shared community spaces
  • monitor and maintain office and breakroom supplies order and restock inventory as needed
  • manage incoming and outgoing mail packages and deliveries
  • assist with development and tracking of the office operations budget
  • maintain digital and hard copy filing systems for office documentation
  • support large team meetings and events by coordinating catering preparing meeting spaces and capturing meeting notes when needed
  • manage procurement and inventory of IT supplies including purchasing equipment tracking expenses coordinating shipments and ensuring required materials are available when needed
  • provide logistical and operational support including occasional travel to deliver IT equipment coordinate shipments run errands and assist with office supply and refreshment pickups
  • coordinate facilities requests and follow up on maintenance issues with building management
  • manage the department purchasing card expense reports and supporting documentation
  • coordinate equipment recycling and responsible disposal processes
  • coordinate vendors related to office operations such as cleaning HVAC caterers etc

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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