Job Overview

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Compensation

Hourly
Range $17.00 - $22.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Employee Discounts

Job Description

Spinoso Real Estate Group is a leading property management company specializing in retail, particularly in managing shopping malls and retail properties across the United States. With a strong commitment to delivering quality service and innovative solutions, Spinoso Real Estate Group focuses on maintaining high standards in mall operations, marketing, leasing, and tenant relations. The company prides itself on a collaborative and inclusive work culture that emphasizes diversity, equal opportunity, and support for employees with disabilities. This ensures a positive workplace environment where all team members can thrive and contribute to the company's ongoing success.

The Office Coordinator role at Spinoso Real Estate Group is an essential position designed to provide comprehensive administrative and operational support to the mall management team as well as the corporate office staff. This includes support for management, operations, marketing, specialty leasing, and the leasing manager. As a vital point of contact within the mall management office, the Office Coordinator facilitates daily communications, answers inquiries from visitors, tenants, vendors, and customers, and manages various office functions. The role actively supports the management team by coordinating schedules, handling routine correspondence, maintaining records, and ensuring that office systems operate smoothly.

This position also plays a significant role in tenant account management and financial coordination, including assisting with accounts receivable and payable functions, maintaining accurate tenant contact lists and insurance certificates, and supporting vendor management through invoice review and processing. The Office Coordinator works closely with multiple departments like Corporate Accounting and Specialty Leasing to ensure accurate data management and timely reporting. Additionally, the role demands strong organizational capabilities to handle multiple simultaneous tasks efficiently while maintaining attention to detail and client confidentiality.

An important part of this role is facilitating smooth communication between tenants and the leasing team, assisting with rent roll reviews, collections, and ensuring billing adjustments are processed appropriately. The Office Coordinator also contributes to maintaining the integrity of the Yardi database, a critical system for financial and leasing operations. The position may require occasional work during nights, weekends, or holidays based on business needs.

To succeed in this role, candidates should have relevant administrative experience or educational background, strong computer proficiency, especially in Microsoft Word and Excel, and excellent interpersonal and communication skills. Prior experience with accounts receivable/payable and knowledge of social media platforms are advantageous. Physical demands include the ability to move around the office, operate office equipment, and manage prolonged sitting periods. Spinoso Real Estate Group values initiative, professionalism, and flexibility in its employees and offers a work environment that fosters growth and collaboration. This is a unique opportunity to join a vibrant real estate management company and contribute to its operational excellence and tenant satisfaction.

Job Requirements

  • Associate degree or two years related experience or training
  • three to five years administrative or office experience in a fast-paced environment
  • experience with accounts receivable and accounts payable
  • strong written and verbal communication skills
  • proficiency in Word and Excel
  • ability to multi-task and prioritize work
  • strong organizational skills
  • ability to work in a team environment
  • ability to interact effectively with all levels of management
  • effective verbal and written communication skills
  • dependable and flexible
  • occasional ability to work nights, weekends, or holidays
  • ability to maintain confidentiality
  • good judgment and attention to detail
  • ability to handle multiple tasks simultaneously

Job Qualifications

  • Associate degree or two years related experience or training
  • three to five years administrative/office experience in a fast-paced environment
  • experience with accounts receivable and accounts payable
  • strong interpersonal skills
  • strong written and verbal communication skills
  • proficient in computer usage including Word and Excel
  • data entry skills
  • social media skills a plus
  • demonstrated ability to multi-task, prioritize, and meet deadlines
  • strong organizational skills
  • ability to read and write English fluently
  • proficiency in other languages a plus
  • ability to work within a team
  • ability to interact effectively with all management levels
  • well-developed communication skills
  • demonstrated initiative, confidence, professionalism, and maturity
  • good judgment and attention to detail
  • dependable and flexible

Job Duties

  • Greet visitors, customers, tenants, and vendors
  • screen, handle, or direct them as needed
  • communicate issues to appropriate personnel for resolution
  • answer and screen management office telephone calls
  • route calls appropriately
  • compose and type routine correspondence
  • organize and maintain file systems
  • schedule and coordinate manager appointments
  • arrange travel schedules and reservations
  • route incoming mail and prepare outgoing mail and correspondence including emails and faxes
  • order and maintain supplies and arrange equipment maintenance
  • maintain tenant contact lists and insurance certificates in Yardi
  • assist with mall report completion including data gathering, formatting, and proofing
  • assist corporate team with Yardi data entry and new vendor setup
  • review invoices for accuracy and correct coding
  • update P-Card logs for review and payment
  • assist with collecting outstanding tenant balances
  • review bank cash receipts and apply to tenant ledgers
  • review tenant ledgers and accounts receivable reports
  • work with lease administrator on billing adjustments
  • provide data to corporate accounting for monthly entries
  • contact tenants regarding outstanding balances and prepare notices
  • collect tenant sales reports and enter sales data
  • assist with monthly rent roll reviews
  • make bank deposits
  • maintain client confidence and confidentiality
  • maintain positive relationships with clients and tenants
  • support management of gift card sales and bank reconciliations
  • assist specialty leasing with lease plan updates and holiday locations
  • provide data and support for corporate accounting ad hoc reports
  • perform other duties as assigned

Job Criteria

Experience

No experience required


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