Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Professional development opportunities
Employee wellness programs
Flexible work arrangements
Job Description
The Millennium Group (TMG) is a renowned business process outsourcing firm that has earned multiple awards for its exemplary services. With over 30 years of experience in the industry, TMG specializes in print, mail, document scanning, reception, and various office support services. The company proudly caters to a broad range of clients, including Fortune 500 companies, professional service firms, and prestigious institutions of higher education. This extensive client base underscores TMG's commitment to delivering high-quality, reliable solutions that help organizations streamline their business processes and enhance operational efficiency. Employing more than 1,500 associates nationwide, TMG emphasizes fostering a company culture... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years in a customer service or client-facing professional environment
- Proficient in Microsoft Office Suite
- Ability to prioritize and multitask effectively
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Reliable and punctual
- Physically able to walk, bend, kneel, stand, and sit for extended periods
Job Qualifications
- High school diploma or equivalent required
- Higher education preferred
- 3-5 years in a customer service or client-facing professional environment
- Proficient in Microsoft Office Suite including Word, Excel, Outlook, and Teams
- Knowledge of Canva or MS Publisher a plus
- Exceptional organizational and time management skills
- Ability to prioritize and multitask effectively
- Adaptable to a fast-paced, dynamic environment
- Strong interpersonal skills
- Excellent written and verbal communication skills
- Quick learner with ability to grasp new tools and processes efficiently
- Flexible and capable of managing multiple, sometimes conflicting priorities
- Strong initiative and ability to work independently with minimal supervision
- Maintains professionalism and diplomacy in high-pressure situations
- Understands importance of professional demeanor and appearance
- Team oriented with ability to build strong relationships
- Handles confidential information with discretion
- Reliable and punctual
- Committed to delivering high-quality work with a solutions-driven mindset
- Physically able to walk, bend, kneel, stand, and sit for extended periods
Job Duties
- Serve as the first point of contact for all calls, emails, and visitors
- Respond to correspondence and greet guests promptly and professionally
- Conduct daily inspections of conference rooms and overall site
- Maintain clean and organized common areas
- Restock supplies as needed
- Manage inventory of office and kitchen supplies
- Handle all incoming and outgoing mail and packages
- Provide support for meetings and events including room setup, basic AV/technology support, and coordination of catering
- Monitor meeting room usage to optimize space utilization
- Assist with basic IT troubleshooting including connectivity issues, Targus port replicators, Zoom room setup
- Escalate to IT helpdesk for more complex issues
- Act as liaison for facilities related issues and maintenance requests
- Gather feedback from employees to improve office operations and workplace experience
- Maintain and troubleshoot digital signage and space utilization monitors
- Provide recommendations for local restaurants and amenities
- Support and promote internal events and employee engagement initiatives
- Perform other office/facilities related functions as workload permits
Job Location
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