Valet Park of America logo

Office Assistant / Special Event Coordinator

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Parental leave
Retirement Plan
Professional development opportunities

Job Description

Valet Park of America is a distinguished company specializing in providing top-tier private transportation and valet parking services for events. Located in Springfield, MA, this corporate office serves as the operational core where business activities and client services are coordinated. Known for its exceptional service quality, Valet Park of America is a proud member of The Knot's Hall of Fame for their Best of Weddings Program, showcasing their dedication to excellence in the events industry. They cater to weddings, private parties, and corporate events, ensuring every occasion runs smoothly through professional and reliable transportation solutions.

The Office Assistant and Special Event Coordinator role at Valet Park of America is a unique blended position designed for an energetic, organized, and customer-focused individual. This role involves managing a broad array of responsibilities that include coordinating with event planners and clients, managing travel arrangements, scheduling staff, and handling various office duties. The ideal candidate will excel in communication, multitasking, and customer service while maintaining professionalism and attention to detail.

The primary working schedule is Monday through Friday during business hours, based in the Springfield corporate office, with occasional limited weekend hours during busy periods to handle phone calls. The position offers flexibility with options for either part-time or full-time employment, making it a compelling opportunity for individuals seeking work-life balance, including parent-friendly hours. The compensation starts between $20.00 and $22.00 per hour, reflecting the role’s responsibilities and required experience.

Key responsibilities include supporting the sales and planning of private transportation and valet services for events, attending trade shows to promote services, coordinating with sales and marketing teams, and contributing to marketing efforts. Besides, the role demands significant interaction with clients who rely on Valet Park of America for their event transportation needs. The position also supports administrative functions such as managing incoming communications, assisting with rental and sales orders for mobility scooters, and other ad-hoc office tasks.

This position offers the opportunity to be part of a dedicated team that values customer satisfaction and operational excellence. Candidates who join Valet Park of America will engage in a dynamic environment where every event is treated with the utmost importance and care. Employees are encouraged to contribute ideas, particularly relating to social media and marketing, helping to drive the company’s visibility and success in a competitive marketplace.

The company prides itself on a positive and inclusive workplace, being an equal opportunity employer, and promoting a culture that supports growth, collaboration, and professional development. Those interested in a rewarding role that blends office administrative skills with event coordination and client interaction will find this role both challenging and fulfilling.

Job Requirements

  • Based in Springfield, MA
  • available to work Monday through Friday and some limited weekends
  • capable of multitasking and handling client communications
  • professional and detail-oriented approach
  • excellent communication skills
  • experience in customer service or event coordination
  • familiarity with Microsoft Office and social media platforms
  • able to manage travel arrangements and staff scheduling
  • flexible for part-time or full-time work
  • valid work authorization

Job Qualifications

  • Customer service
  • written and verbal communication skills
  • organizational skills
  • research skills
  • presentation skills
  • client relations
  • driving sales
  • self-confidence
  • multi-tasking
  • basic knowledge in Microsoft Office
  • knowledge of Teams
  • social media knowledge

Job Duties

  • Sales and planning of private transportation services and valet parking services for private events
  • attend trade shows and events to showcase our service as needed
  • work closely with sales and marketing team to achieve goals
  • communication for staffing and site visits if needed with regional managers on any private event in their location
  • generate leads and drive sales
  • answering sales calls for new and existing clients and coordinating their services
  • complete special projects as assigned by the Director of Special Events
  • ideas and insight for social media posts to promote special event services
  • assist with marketing and sales materials as needed
  • assist in other areas as needed

Job Criteria

Experience

No experience required


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