Office Assistant - Permitting

Expert Shutter Services is a trusted provider in the home protection industry, specializing in secure shutter installations to safeguard families and homes. Operating with a commitment to excellence, the company serves a diverse clientele not only in local counties but also extends its services across America, the Caribbean, Mexico, and more. Expert Shutter Services aims to provide reliable, high-quality products and services that enhance the safety and security of residential properties. With a strong focus on customer satisfaction and community safety, the company stands out in its dedication to delivering an exemplary experience from the initial customer contact through to the final inspection.

The role of Office Assistant - Permitting at Expert Shutter Services is an essential position designed for individuals who thrive in dynamic and challenging work environments. This permanent position offers a starting pay of $18.00 an hour and plays a crucial part in supporting the administrative functions that keep the company's operations running smoothly. The successful candidate will be responsible for acquiring permits across multiple municipalities, working independently or collaboratively within team settings, and managing front desk operations including receptionist duties. This role requires a positive attitude with a strong team-first mentality, excellent communication skills, and the ability to manage a high volume of phone calls from a diverse customer base.

Beyond daily administrative tasks, the Office Assistant - Permitting will demonstrate proficiency in various office software such as NetSuite, Microsoft Word, Excel, and Outlook, ensuring accurate keyboarding and data management skills. Critical thinking and problem-solving abilities are vital to address challenges effectively. The ideal candidate will be open to cross-training for other roles within the company, contributing to versatile support across different departments when needed. This position demands a presentable appearance and excellent people skills, reflecting the company’s commitment to professionalism and outstanding service.

Expert Shutter Services fosters a work environment focused on growth, collaboration, and support, providing employees with benefits such as paid holidays, paid vacation after six months of service, health, dental, and vision insurance options, a matching 401k plan up to 6% with no vesting period, and two paid volunteer days off annually. The typical work schedule is Monday through Friday from 8:00 A.M. to 5:00 P.M., ensuring that employees enjoy full weekends and evenings off, promoting a healthy work-life balance.

Joining Expert Shutter Services means becoming part of a team dedicated to protecting homes and improving safety standards in communities nationwide and beyond. The company values candidates who align with their vision statement: "To provide an exemplary experience for every customer from first contact to final inspection." Applicants are encouraged to bring their best attitudes, skills, and commitment to this role, helping to maintain high service standards and customer satisfaction. The company is an Equal Employment Opportunity employer and encourages qualified individuals to apply and grow their careers within a supportive and forward-thinking team environment. Including a contact number when applying is requested to facilitate prompt communication and consideration.