Office Assistant III - Police

The City of North Little Rock is a vibrant and growing municipality committed to providing exceptional public services to its residents. The Police Department, a key division within the city government, plays a crucial role in maintaining safety, enforcing laws, and supporting community well-being. The Police Department Support Services Division is integral to the smooth operation of the department, ensuring that administrative and clerical tasks are handled efficiently and effectively. This division supports various functions including criminal records management, traffic report processing, warrants handling, and public assistance. The environment is dynamic and demands regular, predictable attendance to maintain continuity and service quality.

This role offers an excellent opportunity for individuals interested in public service and law enforcement administration. As a clerical support specialist within the Police Department Support Services Division, the successful candidate will provide essential administrative and operational support. The position involves a diverse range of duties centered around managing records, assisting the public and law enforcement personnel, and coordinating information flow within the department. Key responsibilities include processing criminal offense reports and arrest disposition updates, handling vehicle accident reports, balancing cash drawers for fines and bonds, answering non-emergency calls, and managing warrants documentation.

The position requires a high level of accuracy, attention to detail, and the ability to manage multiple administrative tasks simultaneously. The candidate will be responsible for ensuring that criminal records are correctly updated and maintained, supporting public inquiries, and assisting with the collection and processing of fees related to traffic violations. The job involves working closely with various stakeholders including the general public, law enforcement officers, court clerks, and other city departments.

Candidates must be prepared to take a skills test as part of the hiring process, demonstrating their knowledge, skills, and abilities relevant to the role. The test is administered at the City Services Building, emphasizing the importance the department places on competency and readiness. This role does not involve supervisory duties but requires initiative and independent judgment within defined guidelines. The ideal candidate will have at least a high school diploma or GED and two years of related experience, supporting their ability to handle the complexity of duties with minimal supervision.

Working as a clerical support specialist in the Police Department is both challenging and rewarding, offering a meaningful way to contribute to public safety and city administration. This role is vital for maintaining the department's operational efficiency and providing excellent service to the community. The position is suited for organized, detail-oriented individuals who thrive in a structured yet varied working environment. Regular attendance and punctuality are critical to the success in this role, as is the ability to effectively communicate with a diverse range of individuals. Overall, this role embodies a commitment to service, accuracy, and responsibility within the framework of city governance and law enforcement support.