Office and Marketing Administrator

Pacific Housing, Inc. (PHI) is a pioneering organization dedicated to advancing affordable housing solutions throughout California. As an emerging leader in the affordable housing industry, PHI manages and owns more than 150 affordable housing developments that provide safe, quality homes for diverse populations including individuals, families, seniors, and people with special needs. The organization’s commitment extends beyond housing to include supportive resident services, aiming to foster thriving and sustainable communities. PHI also explores the development of affordable single-family homes, contributing to long-term community stability and growth. The organization’s Resident Services Program is uniquely designed to offer holistic support programs aligned with residents’ career, recreational, and social needs, enhancing their quality of life and community engagement.

The Office and Marketing Administrator role at PHI is a full-time opportunity that plays a vital role in supporting the organization’s operational efficiency and marketing initiatives. Reporting directly to the Managing Director of Resident Services, the position involves maintaining robust office systems crucial for the seamless functioning of the development, compliance, and resident services teams. This role also focuses on creatively developing marketing materials, managing content, and assisting with promotional campaigns that underscore PHI’s mission and amplify its outreach efforts. As the first point of contact for the public and business partners, the administrator must articulate PHI’s mission and programs clearly to direct inquiries appropriately, reinforcing the organization’s reputation for excellence and responsiveness. This position requires a blend of excellent communication skills, both verbal and visual, strong administrative acumen, and the ability to multitask effectively within a team environment.

Key responsibilities involve overseeing office services such as IT coordination, property management liaisons, mail handling, records maintenance, and supply management aligning with budget guidelines. The administrator ensures the office environment remains orderly and welcoming, contributing to a positive organizational atmosphere. Additional duties include supporting the accounting and compliance teams, facilitating meeting arrangements, documenting minutes, and reviewing resident services-related reports. On the marketing front, the role is tasked with producing compelling promotional materials, managing social media and website content, and collaborating with regional teams to tailor marketing efforts. Proficiency with Salesforce for internal resident engagement tracking also forms part of the responsibilities, enhancing data-driven decision making.

Overall, this role offers a dynamic, multifaceted position for an individual with a passion for affordable housing, strong organizational skills, and a knack for marketing. With benefits available for full-time employees working 40 hours a week, PHI provides the opportunity to make a meaningful impact while growing professionally in the affordable housing sector.