Office & Guest Ambassador (Westlake Village)

Oxnard, CA, USA|Onsite

Job Overview

Compensation

Hourly

Range $15.50 - $19.50

Benefits

Hybrid work policy

Comprehensive health benefits

Internal mobility opportunities

collaborative work environment

Employee events

Cultural and social benefits

Work-life balance

Job Description

L-Acoustics is the world leader in premium professional sound systems tailored for live events. Our reputation is built on providing reliable, high-fidelity sound solutions to the most demanding of events, ranging from world-class artist tours to major music festivals across every genre, and even the opening and closing ceremonies of global sporting events. We have earned the trust of event professionals worldwide who expect unparalleled performance and consistency show after show. Headquartered in Europe and designed and manufactured with the utmost attention to detail, L-Acoustics products are available in over 80 countries and supported by a dedicated team of more than 1300 employees. Importantly, 20% of our team’s resources are invested in research and development and application, ensuring our products remain at the cutting edge of technology while sustaining the highest professional and sustainable standards. We pride ourselves not just on our product quality but also on defining and elevating industry standards through continuous innovation and a passion for sound excellence.

The Guest Ambassador role at L-Acoustics offers an exciting opportunity to become part of this dynamic company culture. Centered in our Westlake Village location, this position is aimed at individuals who thrive in a vibrant and collaborative environment and are passionate about providing outstanding service. The Guest Ambassador will be a key contact point, not only welcoming and receiving guests but also ensuring the smooth running of front-of-house operations. Responsibilities include managing reception duties, supporting executive office needs, overseeing ordering and stock management of supplies, and coordinating on-site events and trainings. Additionally, the role supports travel coordination as a backup to the travel coordinator. This role requires excellent communication skills, a strong sense of organization, and the ability to manage multiple tasks efficiently while providing a warm and professional presence.

At L-Acoustics, we cultivate an inclusive workplace that balances technological innovation with human-centered values. New team members benefit from a hybrid work policy, comprehensive health benefits, opportunities for internal mobility, and an international and collaborative work environment. We foster community and creativity through employee events and initiatives and offer access to cultural, leisure, and social benefits through our Comité Social et Economique (CSE). Work-life balance is a strong focus, complemented by our commitment to personal and professional development as well as diversity and community engagement. We value passion, expertise, and a drive to grow, believing that every individual’s unique perspective contributes to our collective success. If you are looking for a fulfilling role that offers room for growth and a chance to be part of shaping the future of sound, the Guest Ambassador role at L-Acoustics could be the perfect match for you.

Job Requirements

High school diploma or equivalent
previous experience in receptionist or administrative support role
strong communication skills
ability to multitask and prioritize tasks
familiarity with office procedures and equipment
problem-solving skills
attention to detail
ability to interact professionally with guests and colleagues
reliable and punctual
basic computer literacy

Job Qualifications

High school diploma or equivalent
excellent communication and interpersonal skills
strong organizational abilities
prior experience in a receptionist, administrative, or front desk role preferred
ability to manage multiple tasks efficiently
proficiency in Microsoft Office and basic office equipment
customer service oriented
ability to work effectively in a team environment
flexibility to handle a variety of responsibilities

Job Duties

Receive guests and answer or transfer incoming calls
create welcome signs
manage mail, package distribution, and shipping
maintain lobby area, conference and demo rooms
act as point of contact for building maintenance issues and requests
liaise with building management and other tenants
coordinate car service pick-up requests including Uber, Lyft, car and driver, limo
coordinate and execute holiday seasonal decorations
provide executive office support including special requests, furniture, and gifts
support employee welfare by coordinating gifts, cards, requests, questions, and information
manage ordering and restocking of kitchen and office supplies
handle tradeshow supply orders and packing and shipping materials
support all in-house events including setup, ordering, cleaning, hosting, and breakdown
coordinate and host in-office lunches for staff including team lunches, birthday celebrations, holiday celebrations, and employee farewell parties
provide demo hosting support including room setup, food and drinks, lunches, and SWAG distribution
execute executive coffee runs
lead LAUS event support and SWAG distribution when coordinator is unavailable
organize and host training events providing breakfast, lunch, and snacks
provide travel coordination backup including booking travel, accommodations, and rental cars for employees and guests