Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $40,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible schedule
Job Description
Heritage Real Estate Company is a well-established real estate firm dedicated to providing premium commercial office solutions in Albuquerque, New Mexico. Known for its commitment to quality, professionalism, and community, the company operates Heritage Ascent, a premier coworking space situated in a Class A building at the heart of Albuquerque. Heritage Ascent is designed to offer flexible office suites and shared workspaces that cater to modern professionals seeking a dynamic, collaborative, and productive work environment. By focusing on a balance of work and play, Heritage Ascent fosters a thriving community that promotes engagement and success among its members.
Heritage Real Estate Company is currently seeking a full-time Office Administrator to join the Heritage Ascent team. This exempt salaried position starts at $40,000 annually, with the final salary dependent on experience. The Office Administrator will be based out of the Heritage Ascent Corporate Office in Albuquerque, NM. This role is pivotal as the face of Heritage Ascent, responsible for delivering exceptional customer service and ensuring the smooth daily operations of the coworking space and executive office suites.
The Office Administrator will be the primary point of contact for members, guests, and prospective clients, managing a variety of front desk responsibilities with a focus on creating a welcoming and professional atmosphere. Key tasks include handling tours and onboarding for new members, coordinating meeting room and office reservations, managing mail and packages, troubleshooting minor technical issues such as WiFi or printer problems, and supporting the overall upkeep and organization of the workspace.
Alongside administrative duties, the role involves close collaboration with the Sales & Marketing Manager and property management teams to support member engagement and facility utilization. The Office Administrator is expected to maintain high standards of hospitality, anticipating client needs proactively, and contributing to a positive and seamless experience for all users of the space.
This position requires a flexible schedule with the occasional need to work evenings or weekends to accommodate business events and client activities. A strong service-oriented mindset, coupled with excellent communication skills and organizational abilities, is crucial for success in this role. Heritage Real Estate Company values discretion, reliability, and professionalism, and the Office Administrator is expected to embody these qualities while supporting the broader goals of the Heritage Ascent community and real estate team.
Heritage Real Estate Company is currently seeking a full-time Office Administrator to join the Heritage Ascent team. This exempt salaried position starts at $40,000 annually, with the final salary dependent on experience. The Office Administrator will be based out of the Heritage Ascent Corporate Office in Albuquerque, NM. This role is pivotal as the face of Heritage Ascent, responsible for delivering exceptional customer service and ensuring the smooth daily operations of the coworking space and executive office suites.
The Office Administrator will be the primary point of contact for members, guests, and prospective clients, managing a variety of front desk responsibilities with a focus on creating a welcoming and professional atmosphere. Key tasks include handling tours and onboarding for new members, coordinating meeting room and office reservations, managing mail and packages, troubleshooting minor technical issues such as WiFi or printer problems, and supporting the overall upkeep and organization of the workspace.
Alongside administrative duties, the role involves close collaboration with the Sales & Marketing Manager and property management teams to support member engagement and facility utilization. The Office Administrator is expected to maintain high standards of hospitality, anticipating client needs proactively, and contributing to a positive and seamless experience for all users of the space.
This position requires a flexible schedule with the occasional need to work evenings or weekends to accommodate business events and client activities. A strong service-oriented mindset, coupled with excellent communication skills and organizational abilities, is crucial for success in this role. Heritage Real Estate Company values discretion, reliability, and professionalism, and the Office Administrator is expected to embody these qualities while supporting the broader goals of the Heritage Ascent community and real estate team.
Job Requirements
- High school diploma or equivalent required
- four-year college degree preferred
- exceptional verbal and written communication skills
- strong organizational skills
- proficiency in Microsoft Office Suite
- ability to multitask and manage time effectively
- high discretion and professionalism
- ability to lift up to 25 lbs
- flexible to work evenings or weekends occasionally
- experience in customer-facing roles preferred
Job Qualifications
- High school diploma or equivalent
- four-year college degree preferred
- outstanding verbal and written communication skills
- proven ability to manage multiple priorities in a fast-paced environment
- high level of discretion and reliability
- proficiency in Microsoft Office Suite
- strong attention to detail
- ability to anticipate client needs
- comfortable with light physical tasks
- flexible and calm under pressure
- warm and welcoming attitude
- prior experience in reception, concierge, customer service, hospitality, or coworking environments is a plus
Job Duties
- Open and prepare Heritage Ascent space daily to ensure a clean, welcoming, and fully functional environment
- greet and assist members and guests with a warm, professional demeanor
- conduct tours for potential members, highlighting services and membership benefits
- coordinate move-in details and onboarding for new companies
- troubleshoot and escalate basic technical issues
- manage mail and package delivery with accurate logging
- coordinate reservations for offices and conference rooms
- maintain cleanliness and organization in common areas
- enter and track invoices and coordinate with accounting
- collect outstanding balances and ensure accounts are current
- process credit card payments for memberships and bookings
- review client billing and follow up on unpaid invoices
- monitor inventory levels and order supplies
- assist with planning and execution of events
- collaborate with Sales & Marketing Manager for tours and communication
- answer and route incoming calls
- provide administrative support for clients
- support Heritage Real Estate Company with special projects and general office tasks
- uphold a professional image and client experience consistently
- adapt to flexible scheduling including evenings or weekends
- perform other job-related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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