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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $74,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401K options
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a leading hotel management company known for its commitment to high standards of quality, integrity, community involvement, profitability, and fun. Founded on the principle of putting associates first, Concord has built a culture that supports and inspires personal and professional growth at every level, from interns to executive leadership. With a strong emphasis on diversity, inclusion, and work-life balance, Concord Hospitality offers competitive wages and a comprehensive benefits package to its full-time associates, including medical, dental, vision plans, life insurance, short-term and long-term disability options, 401K plans, tuition assistance, discounted room rates at Concord-managed hotels, as well... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 2 years experience in sales or hospitality industry
- excellent customer service skills
- ability to manage multiple projects simultaneously
- strong attention to detail
- proficiency in Microsoft Office and other relevant software
- ability to travel and attend customer functions
- valid driver’s license
Job Qualifications
- bachelor’s degree or equivalent experience
- proven track record in sales or hospitality sales
- strong communication and interpersonal skills
- proficiency with digital sales tools such as Delphi and PMS
- excellent organizational and time management abilities
- knowledge of event planning and hotel operations
- ability to work collaboratively in a team environment
- self-motivated with a proactive approach to business development
Job Duties
- always provide the highest levels of customer service to internal partners and external clients
- respond in a quick, timely, and professional manner to all internal partners and external customers
- demonstrate excellent time management, self-motivation, and proactive planning
- maintain existing assigned accounts and develop new business for the hotel
- manage all aspects of pre-event, event, and post-event details including room blocks, meeting space, special concessions, contract clauses, event orders, and billing
- attend customer functions as needed
- accurately forecast group rooms and food and beverage revenues in coordination with internal and external partners
- gain knowledge of hotel’s food and beverage products, presentation, and function space
- consistently attain sales activity and revenue goals
- use digital sales systems and implement hotel sales strategies
- participate in internal meetings, training, and communications
- foster teamwork and embody an entrepreneurial spirit to make best decisions for the hotel
- advocate for career development and training opportunities
- comply with company policies and management requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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