OEM Sales Manager

Concord Hospitality is a leading hospitality company known for its commitment to quality, integrity, community involvement, profitability, and fun. With a strong presence in the hotel industry across North America, Concord Hospitality is dedicated to providing excellent customer service and top-tier accommodations in every location it operates. The company fosters a supportive and inclusive work environment where associates are valued and encouraged to grow both personally and professionally. Concord Hospitality's "Associate First" culture emphasizes training, development, and career advancement opportunities at all levels, from interns to executive leaders. The organization boasts a diverse workplace that balances the needs of its customers and employees alike. Full-time associates enjoy a competitive wage with a comprehensive benefits package that includes medical, dental, vision, life insurance, short-term and long-term disability options, 401K retirement plans, tuition assistance, discounted room rates at Concord managed hotels, as well as extensive training and development programs. Concord's dedication to creating a great workplace and delivering exceptional service is evident in its enthusiastic national company cheer: "We Are Concord!"

The Sales Manager role at Concord Hospitality is a pivotal position responsible for driving revenue growth and maintaining strong client relationships for the hotel. This full-time role requires a detail-oriented and proactive professional who excels in time management, communication, and customer service. The Sales Manager ensures the highest levels of satisfaction for both internal partners and external clients by responding promptly and professionally to inquiries and requests. Key responsibilities include maintaining and developing business accounts, managing all facets of pre-event, event, and post-event activities—such as room blocks, meeting spaces, contractual details, client communications, billing, and event orders. This role demands active participation in customer functions and the ability to forecast group room and food and beverage revenues accurately. The ideal candidate will possess a working knowledge of the hotel’s food and beverage offerings, function space capabilities, audiovisual options, and other crucial event elements.

The Sales Manager is expected to consistently meet sales activity goals and individual revenue targets through proactive outreach, including calls, tours, and appointments. Utilizing digital sales systems and adopting conceptual sales processes is essential to succeed. Attendance at internal meetings, training sessions, conference calls, and strategic planning discussions is required to stay aligned with hotel sales strategies and team objectives. Collaboration and team spirit are vital, as the Sales Manager should embody an entrepreneurial mindset to make optimal decisions for the hotel’s benefit while driving the team’s overall success. This role is ideal for candidates seeking to invest in their career growth through ongoing training and professional development opportunities offered by Concord Hospitality. By aligning with company policies and procedures and fulfilling management requests, the Sales Manager contributes significantly to the company’s mission of excellence in the hospitality industry.