OEM Executive Meeting Mgr

Concord Hospitality is a well-established hospitality management company known for its commitment to delivering exceptional customer service and quality accommodations across various markets in North America. Founded on five core values—Quality, Integrity, Community, Profitability, and Fun—Concord Hospitality fosters a strong and inclusive workplace culture that values diversity, personal growth, and teamwork. The company has garnered a reputation for prioritizing its associates by encouraging training and professional development at all levels. This 'Associate First' culture empowers employees to thrive both personally and professionally while contributing to the company's overall success. Concord Hospitality is recognized as an equal opportunity employer and dedicated to maintaining a great place to work for all, reflected in their vibrant company spirit and national cheer, "We Are Concord!"

The role of Executive Meeting Manager at Concord Hospitality is designed for highly motivated and organized professionals who thrive in a dynamic environment focused on customer satisfaction and effective event management. This full-time position offers a competitive salary range from $54,235.30 to $67,794.13, along with a comprehensive benefits package that supports associates’ health, financial well-being, and career advancement.

An Executive Meeting Manager at Concord Hospitality is responsible for managing all facets of group events and meetings—from pre-event planning to post-event reconciliation. This role requires delivering superior customer service to both internal partners and external clients by responding promptly and professionally to all communication. The manager must be adept at organizational skills, time management, and proactive planning to ensure all details are meticulously tracked and communicated.

Key responsibilities include maintaining and growing assigned accounts, effectively managing group room blocks, meeting spaces, billing, and event orders while ensuring compliance with contract terms and hotel policies. The role also involves close collaboration with internal teams and external clients to forecast group revenue accurately and maximize the hotel’s resources. A comprehensive knowledge of the hotel’s food and beverage offerings, function spaces, and audio-visual capabilities is essential to facilitate successful events.

The Executive Meeting Manager is expected to consistently achieve sales goals by engaging in proactive sales activities such as client calls, tours, and appointments. Mastery of digital sales platforms and adherence to the hotel’s marketing strategies are vital for meeting individual and team objectives. Participation in various internal meetings, training sessions, and strategic planning efforts will support ongoing professional development and foster a unified team environment.

This role also emphasizes the importance of career ownership. Concord Hospitality encourages associates to take charge of their continuous learning journey and to seek opportunities for enhancing skills and creativity. The company values entrepreneurial spirit and teamwork, expecting the Executive Meeting Manager to make decisions that benefit the hotel’s overall goals while upholding company policies and procedures. Attending customer functions and participating fully in the company’s culture rounds out the duties expected of this crucial role within the organization.