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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,235.30 - $67,794.13
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401K options
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a well-established hospitality management company known for its commitment to delivering exceptional customer service and quality accommodations across various markets in North America. Founded on five core values—Quality, Integrity, Community, Profitability, and Fun—Concord Hospitality fosters a strong and inclusive workplace culture that values diversity, personal growth, and teamwork. The company has garnered a reputation for prioritizing its associates by encouraging training and professional development at all levels. This 'Associate First' culture empowers employees to thrive both personally and professionally while contributing to the company's overall success. Concord Hospitality is recognized as an equal opportunity employer and dedicated... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or event coordination preferred
- Excellent communication skills
- Strong organizational and time management skills
- Proficiency in computer systems and software related to event management and sales
- Ability to perform under pressure and meet deadlines
- Willingness to attend events outside regular hours as needed
- Ability to work in a team environment
- Compliance with company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in event management or hospitality sales preferred
- Strong customer service and communication skills
- Excellent organizational skills and attention to detail
- Proficiency with digital sales and event management software
- Ability to work collaboratively within a team
- Knowledge of food and beverage operations and function space management
- Track record of meeting sales targets
- Self-motivated and proactive approach to work
- Ability to manage multiple tasks and deadlines effectively
Job Duties
- Provide the highest levels of customer service to internal partners and external clients
- Respond promptly and professionally to all communications
- Demonstrate excellent time management, self-motivation, and proactive planning
- Maintain and develop assigned accounts
- Monitor and manage pre-event, event, and post-event details including room blocks, meeting space, and billing
- Attend customer functions as needed
- Forecast group rooms and food and beverage revenues accurately
- Gain knowledge of hotel’s food and beverage products and function spaces
- Achieve sales activity and revenue goals
- Use digital sales systems and follow hotel sales strategies
- Participate in internal meetings, training, and planning
- Foster teamwork and embody entrepreneurial spirit
- Advocate for personal career development
- Comply with company policies and management requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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