Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a distinguished company specializing in the hospitality industry, particularly known for managing a portfolio of upscale hotels and resorts. With a strong commitment to excellence and superior service, Concord Hospitality has established itself as a leader in creating memorable guest experiences and delivering high-quality service across its properties. The company is dedicated to fostering a work culture that values integrity, respect, transparency, and professionalism, making it a great place to work for employees at all levels. Concord Hospitality's approach emphasizes leadership development and creating a supportive environment for its team members and their families. This supportive culture is designed to inspire greatness among staff, encouraging personal and professional growth in a collaborative and dynamic workplace. Concord Hospitality's leadership principles revolve around caring for their people, promoting a positive work environment, and maintaining high standards of service and operational excellence. The company offers employees a comprehensive range of benefits, including competitive wages, healthcare plans, retirement savings options, tuition assistance, and career advancement opportunities, reflecting their investment in employee well-being and development.
The Event Manager role at Concord Hospitality is a pivotal position responsible for leading the planning and execution of exceptional events, ensuring that every detail is meticulously managed to deliver outstanding experiences for clients and attendees. This role requires a highly organized, detail-oriented professional who can handle complex event logistics while maintaining excellent communication with internal teams, clients, and vendors. The Event Manager will oversee all facets of event coordination from initial planning through post-event follow-up, including managing room blocks, function spaces, audio-visual requirements, catering arrangements, and contractual obligations. This position demands a proactive approach to problem-solving and customer service, with a focus on quality, timeliness, and client satisfaction. The manager will act as a key liaison between clients and the hotel, aiming to exceed expectations and foster long-term relationships through exceptional event delivery.
In addition to operational responsibilities, the Event Manager also plays a leadership role within their team, inspiring and supporting colleagues to reach their full potential, and promoting a workplace culture that aligns with Concord Hospitality's values of integrity, transparency, and respect. This role is ideal for candidates with proven experience in event planning and hospitality who are passionate about delivering high-quality service and eager to grow within a company that values diversity, inclusion, and continuous improvement. The position offers opportunities for professional development and career advancement in a fast-paced, rewarding environment, backed by a company that prioritizes employee satisfaction and guest experience alike.
The Event Manager role at Concord Hospitality is a pivotal position responsible for leading the planning and execution of exceptional events, ensuring that every detail is meticulously managed to deliver outstanding experiences for clients and attendees. This role requires a highly organized, detail-oriented professional who can handle complex event logistics while maintaining excellent communication with internal teams, clients, and vendors. The Event Manager will oversee all facets of event coordination from initial planning through post-event follow-up, including managing room blocks, function spaces, audio-visual requirements, catering arrangements, and contractual obligations. This position demands a proactive approach to problem-solving and customer service, with a focus on quality, timeliness, and client satisfaction. The manager will act as a key liaison between clients and the hotel, aiming to exceed expectations and foster long-term relationships through exceptional event delivery.
In addition to operational responsibilities, the Event Manager also plays a leadership role within their team, inspiring and supporting colleagues to reach their full potential, and promoting a workplace culture that aligns with Concord Hospitality's values of integrity, transparency, and respect. This role is ideal for candidates with proven experience in event planning and hospitality who are passionate about delivering high-quality service and eager to grow within a company that values diversity, inclusion, and continuous improvement. The position offers opportunities for professional development and career advancement in a fast-paced, rewarding environment, backed by a company that prioritizes employee satisfaction and guest experience alike.
Job Requirements
- high school diploma or equivalent
- proven experience in event planning or hospitality
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- ability to work under pressure and meet deadlines
- proficiency in event management software and Microsoft Office
- ability to lead and motivate a team
Job Qualifications
- proven experience in event planning, hospitality, or related fields
- strong organizational, time management, and communication skills
- ability to manage multiple priorities in a fast-paced environment
- detail-oriented with a focus on delivering high-quality results
- proactive, professional, and guest-focused
Job Duties
- deliver exceptional customer service to both internal partners and external clients
- plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts
- communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
- maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules
- manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
- understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences
- monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
- collaborate with internal departments to maximize event success and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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