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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
flexible scheduling
Employee assistance program
Team-oriented work environment
Job Description
Murfreesboro Medical Clinic (MMC) is a respected healthcare establishment dedicated to improving community health through high-quality medical and surgical care. Located in Middle Tennessee, MMC focuses on fostering continuous improvement in health services, emphasizing wellness, accurate diagnosis, and effective treatment. The clinic is committed to a patient-centered approach, promoting collaboration among physicians, hospitals, allied health providers, and the community to optimize healthcare delivery. MMC is known for its progressive, responsive, and professional environment, designed to meet the evolving needs of its patients through a team-oriented management style and a positive workplace culture.
Within this nurturing and dynamic healthcare environmen... Show More
Within this nurturing and dynamic healthcare environmen... Show More
Job Requirements
- High school diploma or GED
- Ability to manage/prioritize multiple tasks efficiently
- Excellent customer service skills
- Strong communication skills with co-workers, providers, and patients
- Ability to conduct functions professionally and compassionately
- Flexibility to respond to changing demands
- Ability to react calmly in stressful situations
- Proficiency in computer systems and programs necessary for daily tasks
Job Qualifications
- High school diploma or GED
- Experience preferred but not required
- Excellent customer service skills
- Strong skills in communicating effectively with co-workers, providers, and patients
- Ability to conduct daily functions in an appropriate, professional, and compassionate manner
- Ability to manage/prioritize multiple tasks in an efficient and timely manner
- Teamwork attitude
- Flexibility to respond to changing demands
- Ability to react calmly and competently in stressful situations
- Effectively utilize computer systems and programs necessary to complete daily tasks
Job Duties
- Represent MMC in a courteous and professional manner
- Greet guests and incoming calls in a polite, prompt, and helpful manner
- Take accurate messages which include all required information
- Process voicemails and faxes
- Be at your workstation on time and prepared to start the day
- Be flexible when asked to stay past your scheduled work time as needed to accommodate the needs of patients
- Prepare and process fee tickets, patient forms, etc. for patient appointments and any other requests indicated on the fee ticket
- Schedule appointments to include OB/GYN, ultrasounds, mammograms, radiology exams, rescheduling appointments, specialty appointments, and referrals to external offices maintaining log
- Help with call center queue and answer the Doctor’s line
- Complete tasks from Mid-Level providers
- Assist with overdue reminders when needed
- Collect co-payments, deductibles, co-insurance, or other patient responsible balances when necessary
- Correctly file fee tickets, stock copier, empty shred box, stock reminder cards, doctor cards, and other items needed daily
- Correctly process payments and receipts
- Prepare daily deposit and maintain cash bag/Phreesia balance
- Provide prompt, efficient, and accurate patient service
- Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
- Keep your work area and the clinic clean
- Be knowledgeable of and adhere to all HIPAA and OSHA guidelines
- Be knowledgeable of and adhere to all MMC policies and procedures
- With instruction, perform other duties as required or assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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