Nutritional Services Concierge - BONUS ELIGIBLE #8587

St. Clair Hospital is a comprehensive healthcare facility known for delivering exceptional patient care through a dedicated team of healthcare professionals. The hospital emphasizes a culture of compassion, innovation, and excellence in all aspects of patient services. As part of its commitment to health and wellness, St. Clair Hospital incorporates a specialized Nutritional Services department that plays a critical role in supporting patient recovery and wellbeing. This department ensures that dietary needs are met with precision, catering to individual health requirements and preferences. St. Clair Hospital is recognized for its supportive work environment, ongoing staff training, and focus on delivering a positive patient experience. Employment at St. Clair Hospital offers a full-time position within its Nutritional Services team following a day and evening schedule model, designed for flexibility and comprehensive patient support throughout the day.

The role of the Patient Tray Server at St. Clair Hospital is integral to the nutritional support services provided on assigned hospital units. The primary responsibility is to serve patient trays timely while demonstrating a steadfast commitment to excellence and hospitable service. This position demands interaction with nursing staff to accurately understand and implement patients’ dietary restrictions and preferences, thereby ensuring high-quality service in compliance with medical and dietary guidelines. The Patient Tray Server must maintain a professional demeanor, delivering excellent customer service even during peak patient census periods. Additionally, the role requires the ability to read and follow both written and oral instructions accurately, leverage technology such as computer tablets for data entry, and consistently apply customer-focused communication techniques like AIDET to promote the hospital's culture and values. This full-time position is ideal for individuals with prior customer service experience who are seeking to make a meaningful impact on patient wellness through attentive and compassionate service delivery. The hospital environment provides opportunities for professional growth and the chance to be part of a team dedicated to patient-centered care.