NP Baltimore - Receptionist

The Children's Guild is a respected nonprofit organization committed to providing comprehensive clinical and educational services to children and families throughout the Greater Baltimore and Washington region. As one of the region's most experienced child-serving organizations, The Children's Guild plays a vital role in supporting the emotional, social, and academic development of thousands of youths and young adults every year along with their families. The agency operates a broad continuum of care that includes public charter and contract schools, specialized education institutions, schools dedicated to children with autism, preschool programs, treatment foster care, apprenticeships, and pre-career programs. This holistic approach ensures that children and young adults receive the support they need in various aspects of their lives, allowing them to excel and succeed in safe and nurturing environments.

This role is for a Receptionist who will be a key representative of The Children's Guild. The Receptionist’s primary responsibility is to provide a welcoming and professional environment for students, families, guests, staff, and visitors who come to the campus or connect via telephone, cell, or radio. This position is crucial in facilitating smooth communication and coordination within the agency, attending to all assigned areas diligently and completing special projects as needed. The Receptionist is expected to manage the front desk with hospitality, maintain communication systems including the switchboard, and oversee logistical tasks such as room reservations and message distribution. In addition, the role includes important duties related to maintaining the tidiness and operations of the waiting area, offering hospitality services such as seating and refreshments, and handling miscellaneous clerical responsibilities such as billing data entry, mail distribution, and special projects.

The ideal candidate will bring at least 1-2 years of relevant experience, preferably within a school or educational environment, along with proficiency in Microsoft Office applications, particularly Excel, and general database experience. Strong communication and organizational skills are vital, as well as the ability to multitask and handle emergencies professionally. Physical demands include the ability to stand, walk, sit, reach, climb, balance, stoop, kneel, crouch, crawl, and lift or move over 100 pounds when necessary. The Children's Guild embraces diversity and inclusion, encouraging candidates who demonstrate respect and awareness of the varied backgrounds of those they interact with.

The employment type is a full-time position. While specific salary details may vary, this role supports the organization’s mission to foster success and well-being among children and their families through dedicated support and exemplary hospitality. Working at The Children's Guild offers a unique opportunity to contribute meaningfully to the community by supporting an organization with a rich history and a broad spectrum of services designed to meet diverse needs.