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Now Hiring Shift Manager - Hourly + TIPS!!

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Team tipping
free meal on shift
flexible scheduling
Paid on the job training
Paid Time Off
medical benefits
401k with company matching

Job Description

Panera Bread is a leading bakery-cafe chain known for its commitment to quality food, exceptional customer service, and community involvement. Established with a mission to provide delicious, fresh food in a warm and welcoming environment, Panera Bread has grown to become a beloved brand across various locations. The company prides itself on fostering a culture of warmth, belonging, growth, and trust, which is reflected not only in its interactions with guests but also in its workplace environment. As an employer, Panera Bread offers competitive wages, flexible scheduling, and a comprehensive benefits package designed to support both part-time and full-time employees. With a strong emphasis on career advancement and employee development, Panera provides paid on-the-job training and multiple growth opportunities within the organization, allowing employees to build meaningful careers.

The role of the Shift Manager at Panera Bread is a dynamic and rewarding position that places you at the forefront of the bakery-cafe’s operations. As a Shift Manager, you will have the unique opportunity to lead and mentor a team while ensuring that every guest experience is positive and memorable. Your responsibilities will include greeting customers with a friendly and helpful attitude, maintaining high standards of food safety and quality, and upholding company policies and procedures. This role is integral in building and sustaining the cafe’s culture; it requires strong leadership to inspire the team, effective communication skills to convey expectations, and a hands-on approach to managing opening, mid, and closing shifts. Shift Managers play a critical role in training new associates, fostering teamwork, and ensuring smooth daily operations in a fast-paced environment.

The position offers competitive wages with bi-weekly pay, team tipping, and a free meal on shift. Panera Bread supports flexible scheduling, making this role suitable for both full-time and part-time employees. After six weeks of paid training, employees gain valuable skills and have access to paid time off after six months for full-time workers. Additionally, medical benefits and a 401K plan with company matching are offered to eligible full-time employees. Panera is committed to the growth and success of its employees, providing a path to management for those who start as hourly associates through structured career programs and ongoing skill development.

Working as a Shift Manager at Panera Bread means being part of a company that values community engagement, as the bakery-cafe regularly donates unsold products to local community organizations. This role is perfect for individuals who are passionate about customer service, leadership, and making a positive impact both within the company and the community. The work environment is fast-paced and requires someone who is adaptable, reliable, and dedicated to maintaining Panera’s high standards. If you are looking for a role that combines leadership, customer interaction, and opportunities for professional growth, the Shift Manager position at Panera Bread offers a fulfilling and rewarding career path.

Job Requirements

  • Must be at least 18 years old
  • Must pass a background check
  • Ability to work and learn in a fast paced environment
  • Ability to work 15 to 40 hours a week
  • Some holidays and weekends are required

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Leadership or supervisory experience preferred
  • Strong communication skills
  • Ability to multitask and work in a fast-paced environment

Job Duties

  • Meet and greet guests delivering excellent customer service
  • Help build culture of warmth belonging growth and trust
  • Serve as a role model and lead the team
  • Enforce policies and procedures lead by example and communicate expectations to associates
  • Run quality opening mid and closing shifts ensuring consistent positive customer experience
  • Participate in the training of associates
  • Be committed to health and food safety

Job Criteria

Experience

Entry Level (1-2 years)


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