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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $17.13
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
flexible schedule
Holiday pay
Career growth opportunities
Job Description
Cecilia is a beautiful breakfast restaurant renowned for serving delicious morning meals alongside captivating cocktails from the bar. Known for its genuine hospitality and warm, comfortable dining experiences, Cecilia stands as a beacon of quality and customer satisfaction within the NW Hospitality Group's portfolio. The restaurant places a strong emphasis on creating a welcoming atmosphere where every guest feels valued and appreciated from the moment they step through the door. This commitment to excellence in service and quality has earned Cecilia a devoted customer base as well as a reputation for exceptional dining experiences. The company prides itself on fostering... Show More
Job Requirements
- no previous restaurant experience required
- ability to communicate clearly and effectively
- availability for part-time or full-time work with flexible scheduling
- commitment to maintaining grooming and presentation standards
- ability to manage reservations, waitlists, and phone lines
- capability to handle to-go and online orders accurately
- willingness to maintain cleanliness and ambiance of the restaurant
- readiness to assist team members and serve as communication hub
- eligibility to work in the country
- ability to handle guest feedback constructively
Job Qualifications
- strong communication skills
- ability to maintain a calm and positive demeanor
- comprehensive knowledge of menu and daily specials preferred
- ability to manage multiple tasks efficiently
- customer service experience is a plus but not required
- familiarity with reservation software is beneficial
- clear and effective communication in predominant guest language(s)
- ability to work flexible schedules
- professionalism in appearance and conduct
- willingness to learn and grow within the hospitality industry
Job Duties
- maintain a warm and professional environment
- manage reservations, waitlists, and phone lines courteously
- ensure each guest feels appreciated and honored
- maintain utmost grooming and wardrobe presentation
- keep the restaurant clean and ambient focusing on lighting, music, curtains/shades, flowers, and candles
- complete mise en place walk-through prior to service
- open the front door for guests whenever possible
- answer phones using proper etiquette
- demonstrate comprehensive menu knowledge including daily specials
- take and complete to-go orders accurately
- manage online orders with care
- remember and track returning guests’ names
- assess service flow and manage waitlist with accurate wait times
- offer guests menus and water upon seating
- relay messages to servers and bus persons
- ensure prompt and accurate service
- assist servers with orders and clearing tables as needed
- gather guest feedback and relay to management
- attend and stock restroom facilities throughout shifts
Job Criteria
Experience
No experience required
Job Location
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