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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career advancement opportunities
Team-oriented work environment
Job Description
Native Grill and Wings is a renowned restaurant chain celebrated for its flavorful, spicy wings and vibrant dining atmosphere. Established with a mission to deliver high-quality food and exemplary customer service, it has grown to become a favorite destination for wing enthusiasts and casual diners alike. With multiple locations in the East Valley, including the Greenfield and Baseline venues, Native Grill and Wings prides itself on being a community-centric establishment where guests can enjoy not only delicious food but also a welcoming and fun dining experience. This restaurant is known as the coolest place for the hottest wings, reflecting its... Show More
Job Requirements
- High school diploma or equivalent
- availability to work flexible hours including evenings and weekends
- ability to stand for extended periods
- excellent customer service skills
- ability to communicate effectively
- basic math and cash handling skills
- ability to multitask in a fast-paced environment
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to manage multiple tasks efficiently
- friendly and approachable demeanor
- basic math skills
- ability to handle cash and POS systems
- reliable and punctual
- team player with positive attitude
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact
- escort them to assigned dining area
- present menus
- announce waiter’s name
- use visual cues to seat guests in either the bar or dining area depending on their preference
- inform guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
- answer incoming calls to the restaurant and provide appropriate service
- manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
- tend to special guest needs and requests
- be observant to guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door)
- protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- help dining room staff by setting and clearing tables
- replenishing water
- serving beverages
- issue dining charges by verifying orders
- calculating taxes
- totaling bill for to-go orders
- receive payments by validating credit charges
- approving checks
- accepting currency
- calculating and issuing change for to-go orders
- reconcile cash drawer by proving cash transactions
- listing checks and credit card charges for to-go orders
- contribute to team effort by accomplishing related results as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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