Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
five day work week
Paid vacation
Health Insurance
Dental Insurance
401k plan
Shift Meals at 50% Off
Job Description
Flanigan's is a vibrant and welcoming restaurant chain well-known for its commitment to excellent customer service and quality dining experiences. Established in Florida, Flanigan's has grown into a popular dining destination, offering a diverse menu that combines fresh seafood, flavorful dishes, and a lively atmosphere. The company prides itself on creating a warm, friendly environment, not only for its guests but also for its employees. The restaurant is recognized for fostering a positive work culture where teamwork, respect, and dedicated service are paramount. This makes Flanigan's an attractive workplace for individuals who are passionate about hospitality and eager to contribute to an outstanding guest experience.
The Server role at Flanigan's is vital to ensuring every customer feels welcomed, valued, and satisfied throughout their visit. Servers act as the frontline ambassadors, engaging guests with friendliness and professionalism, taking accurate orders, and delivering meals and drinks promptly. This position demands strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced dining environment. Servers at Flanigan's not only take orders but also support their colleagues in maintaining the presentation and functionality of the dining area.
In this role, employees follow comprehensive safety and sanitation protocols to ensure a clean and healthy setting for diners. Knowledge of the menu—including daily specials and promotions—is essential to answer guest inquiries confidently and enhance their dining experience. Handling transactions accurately and efficiently while using the POS system is another key responsibility, demonstrating the importance of reliability and precision.
Flanigan's provides its employees with ongoing training and opportunities to advance, so servers must be motivated to learn and grow within the company. The ability to assess customer satisfaction and respond appropriately, including contacting management when necessary, is crucial to maintaining high service standards. Overall, the Server position at Flanigan's offers a fulfilling career path for individuals who enjoy interacting with diverse guests and thrive in team-oriented, dynamic restaurant settings.
The Server role at Flanigan's is vital to ensuring every customer feels welcomed, valued, and satisfied throughout their visit. Servers act as the frontline ambassadors, engaging guests with friendliness and professionalism, taking accurate orders, and delivering meals and drinks promptly. This position demands strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced dining environment. Servers at Flanigan's not only take orders but also support their colleagues in maintaining the presentation and functionality of the dining area.
In this role, employees follow comprehensive safety and sanitation protocols to ensure a clean and healthy setting for diners. Knowledge of the menu—including daily specials and promotions—is essential to answer guest inquiries confidently and enhance their dining experience. Handling transactions accurately and efficiently while using the POS system is another key responsibility, demonstrating the importance of reliability and precision.
Flanigan's provides its employees with ongoing training and opportunities to advance, so servers must be motivated to learn and grow within the company. The ability to assess customer satisfaction and respond appropriately, including contacting management when necessary, is crucial to maintaining high service standards. Overall, the Server position at Flanigan's offers a fulfilling career path for individuals who enjoy interacting with diverse guests and thrive in team-oriented, dynamic restaurant settings.
Job Requirements
- High school diploma or equivalent
- previous experience in a restaurant or customer service role preferred
- must be able to work flexible hours including nights, weekends, and holidays
- must have good communication and interpersonal skills
- must be punctual and reliable
- must be able to stand and walk for extended periods
- ability to handle multiple tasks efficiently
- knowledge of POS systems is a plus
- must have a friendly and outgoing personality
- must comply with all health and safety regulations
Job Qualifications
- Can physically stand/walk 100% of shift
- can reach, bend, stoop frequently
- able to deliver plates, and clear tables of plates and glasses, which may require lifting up to 50 lbs
- ability to speak, read and write English
- ability to read and write handwritten guest checks, notes, etc
- complete and pass Florida Responsible Vendor program, in compliance with Flanigan's and Florida statutes
- complete and pass food safety certification program, in compliance with Flanigan's and Florida statutes
Job Duties
- Follow all company safety and sanitation policies and procedural training
- support fellow employees in maintaining table appearance, food/drink running, etc. as needed
- be knowledgeable regarding food and beverage menus and items, current food and/or drink promotions and specials, and answer guests’ questions verbally and clearly
- accurately write down guests’ orders and enter into POS system, in a timely manner
- retrieve food or drink orders from kitchen or bar area, and deliver them to guests in a timely manner
- ability to assess guests’ demeanor and identify when to summon a manager
- collect guests’ payments (credit cards, cash, or gift cards only), ensure transactions are correct using POS efficiently, calculate and deliver correct change to guests in a timely manner
- perform shift changes, opening/closing duties, assigned sidework
- restock and maintain restroom cleanliness for guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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