NJ - Receptionist I

Abra Dental / Pearly Whites Dental Office is a multi-specialty dental care provider with numerous locations across New Jersey. This well-established dental group offers comprehensive dental services, including General Dentistry, Pediatric Dentistry, and Orthodontics. They are dedicated to delivering high-quality oral health care through a patient-centered approach that emphasizes comfort, trust, and professional excellence. Abra Dental and Pearly Whites Dental Office aim to create a supportive and positive environment for both patients and employees, fostering a culture of continuous learning and teamwork within the industry. With an emphasis on state-of-the-art technology and electronic systems, the offices operate with efficiency and precision to provide patients with excellent dental experiences. This commitment to innovation and patient care makes Abra Dental a prominent and respected organization among dental practices in New Jersey.

We are currently seeking an enthusiastic and experienced Front Desk/Receptionist to join our dynamic dental team. This full-time, in-office position requires an individual who is friendly, easy-going, and ready to work in a busy, high-volume patient practice. The role involves direct interaction with patients, dentists, insurance companies, and managing a high volume of phone calls. Candidates must possess strong communication skills, problem-solving abilities, and be comfortable multitasking in a fast-paced environment. Familiarity with electronic record-keeping and appointment scheduling systems is essential since the practice uses paperless charting methods.

The Front Desk/Receptionist will play a crucial role in the daily operations of the office by greeting patients, managing appointment schedules, verifying insurance eligibility, and processing payments. This position also requires the ability to assist office managers and supervisors with problem resolution and operational questions. Bilingual candidates fluent in English and Spanish or Portuguese are highly preferred. The position offers an excellent benefits package including medical, dental, and vision insurance, 401K with matching, paid time off including sick days, life insurance, and opportunities for career advancement and performance-based pay increases. The office operates six days a week, with Saturday coverage required and assigned weekday time off. Working hours vary throughout the week to accommodate extended patient appointment times. The selected candidate will be required to adhere strictly to all organizational policies, procedures, and compliance programs, ensuring the highest level of integrity, ethics, and regulatory compliance within the workplace.