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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $21.50
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Paid Time Off
401(k) with employer matching
Tuition Reimbursement
Employee assistance program
Discounts on hotels and restaurants
Job Description
The Hotel Zags is a stylish, boutique hotel located in the vibrant Fountain District of downtown Portland, Oregon. Known for its inviting atmosphere and close proximity to lively local attractions, The Hotel Zags offers guests a unique hospitality experience that blends natural beauty with the quirky culture of the city. The hotel is designed to bring the outdoors inside, featuring vibrant color schemes, modern furnishings, large picture windows framing city and courtyard views, and a Living Wall full of lush plant life inspired by the nearby Columbia River Gorge. As an independent property, The Hotel Zags prides itself on its... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or accounting preferred
- Ability to stand for prolonged periods
- Ability to bend, kneel, and reach all work areas
- Capable of lifting up to 25 lbs
- Ability to operate computer and cash management systems
- Excellent communication skills
- Availability to work overnight shifts
- Ability to maintain cleanliness and safety standards
- Physical ability to perform patrols and property rounds
Job Qualifications
- High school education or equivalent
- Accounting background preferred but not required
- Ability to operate personal computer, cash register, and calculator
- Strong telephone and guest relations etiquette
- Moderate hearing and excellent vision required
- Excellent speech communication skills
- Good comprehension and literacy for reading reports and numbers
- Professionalism and strong communication
- Ability to respond effectively to emergencies
- Proactive and collaborative team player
Job Duties
- Perform nightly audit functions including balancing, reconciling, and reporting on all hotel revenue centers
- Review, post, and adjust guest accounts
- Complete end-of-day financial processes and run night audit
- Prepare daily financial and statistical reports
- Provide overnight front desk support including check-in, check-out, reservations, and phone operations
- Deliver prompt and professional guest service
- Conduct property patrols for safety and security
- Maintain cleanliness and presentation of public and back-of-house areas
- Prepare and service early morning breakfast including setup and cleanup
- Support housekeeping by preparing rooms for turnover
- Follow sanitation and food safety standards
- Assist guests with luggage and engage proactively throughout the property
- Demonstrate professionalism and good judgment
- Work collaboratively across departments
- Take initiative to resolve guest concerns
- Perform additional duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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