Night Manager - DFW Airport Marriott

Job Overview

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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee assistance program

Job Description

Remington Lodging & Hospitality is a premier hotel management company committed to delivering exceptional guest experiences across its portfolio of properties. With a dedication to maintaining high standards of hospitality and service, Remington Lodging & Hospitality prides itself on fostering a welcoming environment for guests while supporting a dynamic team of hospitality professionals. As a well-established player in the hotel management industry, the company continually seeks passionate individuals who are driven to enhance guest satisfaction and contribute to operational excellence. The company operates with a focus on quality service, efficient property management, and upholding its brand reputation through attentive guest care and operational precision.

The role of Property Manager on Duty is a crucial overnight position within Remington Lodging & Hospitality. Serving as the highest-ranking manager on site during the overnight shift, the Property Manager on Duty is responsible for overseeing all property operations, ensuring that the highest levels of hospitality and service are consistently delivered to guests. This leadership role requires a professional who can manage complex situations independently, representing the property management team in handling guest complaints, resolving emergencies, and ensuring smooth hotel operations throughout the night. The Property Manager on Duty manages night audit procedures, reviews financial discrepancies, and supervises billing and posting charges, demonstrating strong attention to detail and financial acumen.

Additionally, this role involves close communication and coordination with housekeeping and engineering teams to address maintenance needs and prepare the hotel lobby for the next day. The Property Manager on Duty is an essential presence supporting the overall success of the hotel by maintaining compliance with corporate standards and policies. This position demands a high level of responsibility, strong interpersonal and communication skills, and the ability to quickly resolve issues to maintain guest satisfaction. The role typically involves prolonged periods working at a desk on a computer but also requires physical activity such as standing, walking, and lifting light loads as needed. Reasonable accommodations may be considered to enable individuals with disabilities to perform the essential functions of this role. This overnight position is vital for sustaining operational continuity and ensuring a seamless guest experience during off-peak hours.

Job Requirements

  • Ability to work overnight shifts
  • Physical ability to sit for prolonged periods and use a computer for 6-8 hours per day
  • Capability to stand, walk, bend, reach, and carry items weighing 10 to 25 pounds occasionally
  • Visual acuity to read computer screens and printed materials
  • Ability to hear and participate in conversations and meetings
  • Ability to communicate effectively verbally and in writing
  • Reasonable accommodations available for individuals with disabilities
  • Experience in handling guest complaints and emergencies
  • Ability to maintain high standards of hospitality during overnight hours

Job Qualifications

  • High school diploma or equivalent
  • Proven experience in hotel or property management, preferably in a supervisory role
  • Strong customer service and interpersonal skills
  • Ability to manage financial transactions and conduct night audits
  • Excellent problem-solving and conflict resolution abilities
  • Effective verbal and written communication skills
  • Proficiency with office software and property management systems

Job Duties

  • Acts as the highest-ranking manager on site during the night shift
  • Supervises night audit procedures and reviews financial discrepancy reports
  • Handles night-time financial transactions including posting charges and managing billing
  • Resolves guest complaints, concerns, and emergencies professionally
  • Communicates with housekeeping and engineering departments to coordinate maintenance and prepare the lobby
  • Ensures compliance with Remington Lodging & Hospitality standards
  • Personally assists in resolving any issues and completing necessary tasks

Job Location

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