Night Manager

Four Seasons is a globally recognized luxury hospitality company renowned for its exceptional service and commitment to creating memorable guest experiences. Powered by passionate people who strive for excellence, Four Seasons fosters a culture where individuals are encouraged to grow, support one another, and deliver luxury with genuine heart. With locations worldwide, Four Seasons blends the art of hospitality with personalized service, setting the gold standard in the hotel industry. Known for their superior standards, innovative approaches, and dedication to quality, Four Seasons hotels and resorts represent prestigious destinations in major cities and exotic locales.

Located in the vibrant heart of Boston's Back Bay, Four Seasons Hotel One Dalton Street stands as an architectural landmark—the third tallest building in the city. The hotel features 215 elegantly appointed guest rooms and suites that offer sweeping views of Boston's cityscape, Charles River, Boston Harbor, and beyond, providing guests with an immersive urban luxury experience. The property also boasts the Wellness Floor, a distinguished five-star urban spa, and a collection of stylish dining venues including One+One brunch spot and Trifecta, a celebrated restaurant and cocktail lounge known for exquisite New England cuisine and creative cocktails. With over 10,000 square feet of dedicated meeting and event space, One Dalton is an ideal venue for both business and leisure.

The role of Night Manager at Four Seasons Hotel One Dalton is an exciting opportunity for hospitality professionals who excel in leadership and operational management during overnight hours. This position is crucial in upholding the impeccable standards that Four Seasons guests expect, emphasizing seamless service, safety, and operational excellence throughout the night shift. The Night Manager will directly lead and support front desk operations, ensuring that arrivals, departures, and guest requests are handled promptly and professionally. They will also oversee critical night audit and billing functions and coordinate closely with various departments to maintain smooth operations and guest satisfaction.

Beyond administrative responsibilities, the Night Manager serves as the overnight ambassador for the hotel, responding to emergencies and guest concerns with poise and skill. This role demands strong leadership, exceptional communication, and problem-solving skills to effectively manage a team of up to 3 direct reports and 20 indirect team members. The position requires flexibility to work nights, weekends, and holidays, making it a key pillar in delivering Four Seasons’ legendary hospitality around the clock.

This position offers a competitive salary ranging from $75,000 to $86,994 and a comprehensive benefits package, including zero-cost medical, dental, and vision insurance for employees and eligible dependents after 30 days, a matched 401(k) plan, and complimentary life insurance. Additional perks such as employee travel programs, daily employee meals, discounted parking, complimentary laundry services, and a robust time-off plan contribute to a rewarding work environment. Candidates must have legal authorization to work in the United States as visa sponsorship is not available for this role except under certain managerial conditions within Four Seasons.

If you are dedicated to delivering an unparalleled guest experience and seek to grow within a globally acclaimed luxury brand, the Night Manager role at Four Seasons Hotel One Dalton represents a compelling career opportunity to lead in one of Boston’s most prestigious hotels.