Night Guest Service Agent- Part-Time Weekdays $17-$18/hour

Concord Hospitality is a well-established company within the hospitality industry, known for managing a portfolio of quality hotels and providing exceptional guest experiences. Their dedication to excellence is reflected in their commitment to core values, which include quality, integrity, community, profitability, and fun. Concord Hospitality offers a rewarding and inclusive workplace environment where employees are respected, supported, and provided with comprehensive training and career development opportunities. This dedication to employee growth and wellbeing makes Concord a respected and sought-after employer in the hotel management sector. As an equal opportunity employer, Concord Hospitality fosters diversity and inclusion, pursuing their goal to be a "Great Place to Work for All." This is a full-time position, and compensation details are competitive and commensurate with experience within the hospitality field.

The role of Night Auditor at Concord Hospitality involves a blend of front desk operations and administrative duties centered around the overnight shift. This position is pivotal in ensuring smooth nighttime business processes and maintaining safety for guests and staff. The Night Auditor will be responsible for handling guest check-ins and check-outs, processing payment transactions, and monitoring hotel activity to ensure accuracy and efficiency. Additionally, this position requires managing guest inquiries and reservations via the phone system, preparing folios for departing guests, and verifying hotel room availability and transaction records. An important operational duty also includes completing all laundry responsibilities such as washing, drying, folding, and organizing linens and towels, while maintaining cleanliness and organization in the laundry area. This multifaceted role demands a dependable, detail-oriented professional who can work independently and proactively. The Night Auditor serves as a crucial point of contact for guests during the late shift, combining excellent customer service skills with administrative accuracy, all while promoting a safe and welcoming environment in the hotel lobby and surrounding premises. Furthermore, the position occasionally involves assisting with morning breakfast setup and maintaining the lobby's appearance. Candidate success in this role requires strong organizational skills, responsibility, and the ability to handle multiple tasks efficiently during the overnight hours. Concord Hospitality is looking for a team member who shares their values and dedication to creating memorable guest experiences while upholding the highest standards of service during the nighttime operations.