Night Auditor/Manager on Duty - Fri/Sat 12pm-8am - Franchise

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Team member room travel discounts
Paid vacation
Paid worked holidays

Job Description

This job opportunity is available at a hotel operated by an independent franchisee, affiliated with the Hilton brand. The franchisee is responsible for all aspects of the hotel's employment practices, including hiring, salary, benefits, and day-to-day work environment. While this position is related to the Hilton family, it is important to understand that employment, compensation, and benefits are fully managed by the franchisee, not Hilton corporate. This role is an excellent fit for individuals seeking to build a career in hospitality, especially those who are interested in front desk operations and night auditing duties within a hotel setting.

The position is for a Night Auditor and Manager on Duty, specifically scheduled for Friday and Saturday from 12 pm to 8 am, with Sunday and Monday off. There is flexibility to work five days a week for candidates interested in a combination of shifts, including three evening shifts combined with Friday and Saturday auditor duties. The night auditor role involves managing guest check-in and check-out processes during overnight hours, conducting night audit closing procedures using PEP software, and collaborating with security personnel to ensure the safety and security of the property through the night.

Candidates with experience working night shifts, particularly on the third shift in a hotel environment, will find this job highly suited to their skills and preferences. Experience with Hilton properties, especially familiarity with PEP software, is preferred, providing an edge in performing the audit procedures and front desk functions efficiently. This role demands attention to detail, reliability during overnight hours, and a strong customer-service orientation to address guest needs during a quieter but critical time of hotel operations.

The position offers several valuable benefits that support both the professional and personal well-being of employees. These benefits include team member room travel discounts, enabling staff to enjoy stays at affiliated hotels potentially at reduced costs. Employees are also entitled to paid vacation, allowing for time off to recharge and maintain a healthy work-life balance. Additionally, paid holidays are included for work done on recognized holidays, reflecting the company's commitment to rewarding dedication. Those interested in hospitality careers and who thrive in night-time work environments will find this role rewarding and a good pathway to develop expertise in hotel management and operations.

The role is not just about handling typical front desk duties; it also encompasses ensuring the hotel's financial records are accurately closed out each night through a comprehensive night audit. This function is essential in maintaining the integrity of the hotel's revenue management and guest account tracking. In addition, acting as Manager on Duty during night hours means taking responsibility for managing any issues that arise during a shift, supporting guests, and coordinating with various hotel departments to maintain a smooth operation throughout the night.

Overall, this franchise hotel position is designed for individuals with a solid background or interest in hospitality night operations and hotel management, looking for weekend or flexible shift responsibilities. The unique blend of front desk service, auditing, and managerial responsibilities offers a diverse and engaging work experience for motivated professionals aiming to grow their career within the hotel industry.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hotel front desk or night auditing
  • Availability to work from 12 pm to 8 am on weekends
  • Ability to work independently during overnight shifts
  • Willingness to coordinate with security personnel
  • Familiarity with hotel management software like PEP
  • Ability to handle multiple tasks with attention to detail

Job Qualifications

  • Experience with Hilton hotels preferred
  • Knowledge and use of PEP software
  • Previous night shift or 3rd shift work experience in hospitality
  • Strong customer service skills
  • Basic accounting and auditing principles
  • Ability to work overnight weekend shifts
  • Good communication and problem-solving skills

Job Duties

  • Check guest in and out during night hours
  • Perform night audit close out duties on PEP software
  • Work with security staff to ensure property remains secure overnight
  • Manage front desk operations during assigned shifts
  • Act as Manager on Duty handling guest and operational issues
  • Coordinate with hotel departments to maintain smooth overnight operations
  • Maintain accurate financial records and reports

Job Criteria

Experience

Mid Level (3-7 years)


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