Night Auditor- Sports Illustrated Resort - Chicago

Sports Illustrated Resort, located at 203 N Wabash Ave in the bustling Chicago Loop, Illinois, is a premier destination within the Travel + Leisure Co. portfolio. Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, boasting an impressive and growing collection of resort, travel club, and lifestyle travel brands. Renowned globally, Travel + Leisure Co. dedicates itself to fulfilling its mission of putting the world on vacation, making travel and hospitality experiences exceptional for millions worldwide. The company prides itself on a culture of innovation and growth, ensuring dynamic and inspiring workplaces where learning and fun are integral to day-to-day operations.

This particular resort, Sports Illustrated Resort Chicago, offers a vibrant and engaging environment for hospitality professionals passionate about delivering outstanding guest experiences. As a part of a respected and expanding hospitality group, the resort blends high-quality service with exciting amenities in a prime urban location, providing associates with ample growth opportunities and career advancement pathways within the Travel + Leisure Co. family.

The Night Auditor role at Sports Illustrated Resort is a key position responsible for ensuring the smooth operation of third-shift front office functions while preparing and dispositions all night audit work. This full-time role demands an individual who is organized, detail-oriented, and capable of performing a variety of hotel front office and accounting responsibilities during the overnight hours. The Night Auditor will execute the night audit process meticulously, balancing the day's work, which includes movie revenue, telephone postings, valet laundry, and paperwork from servers and desk agents. Generating all required Food and Beverage audit reports and maintaining proper record-keeping logbooks are also integral aspects of this position.

Beyond audit responsibilities, the Night Auditor serves as the primary face of guest services during the third shift. Duties involve promptly greeting guests, executing the guest registration process, issuing room keys, and providing detailed information about the resort as well as local attractions. Strong cash handling and accurate processing of cash and credit card transactions are critical to this role, along with balancing all shift activities, completing cashier reports, preparing deposits, and securing bank deposits. The candidate may also handle guest requests during the night shift, ensuring guest satisfaction and timely resolution of concerns.

This position requires excellent communication skills, the ability to multi-task in a fast-paced environment, and a professional demeanor coupled with a positive can-do attitude. The Night Auditor must prioritize customer service, collaborate with other departments, and adhere strictly to resort operating procedures, internal audit standards, and quality assurance policies. In addition to routine tasks, the role fosters a culture built on company philosophies that emphasize respect, responsiveness, and delivering exceptional experiences to every guest and colleague encountered.

Salary for this role generally starts from $26.00 to $26.50 per hour, with the actual pay rate determined by factors such as experience, education, skills, and location. The company offers a comprehensive benefits package that supports associates' health, well-being, and career growth, including medical, dental, vision coverage, and paid time off among other perks. Working at Sports Illustrated Resort means joining a team where hospitality is at the core of every action, an inclusive workplace is fostered, and where your contribution directly impacts memorable guest experiences. Join the Night Auditor team and be part of a global organization committed to making lasting memories while advancing your career in hospitality.