Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
Life insurance
Disability insurance
Savings accounts
tuition aid
Travel perks
Lodging perks
Job Description
Stonebridge is a well-established hospitality company known for its commitment to providing exceptional guest experiences and maintaining high standards of service. Operating a variety of hotel properties primarily focused in the Garden Grove, California area, Stonebridge prides itself on hospitality excellence, guest satisfaction, and fostering a supportive work environment for its employees. The company values equal employment opportunities and is dedicated to diversity and inclusion. Stonebridge offers comprehensive benefits to its team members, including medical, dental, vision coverage, paid time off, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, as well as travel and lodging perks, making it an attractive employer in the hospitality sector.
The Night Auditor role at Stonebridge is a crucial overnight position within the hotel operation that combines financial reconciliation and guest service responsibilities. This part-time role, based in Garden Grove, California, is non-exempt and reports directly to the Assistant General Manager. The position carries a pay rate of $20.00 per hour and demands a professional, detail-oriented individual who can balance the duties of bookkeeping with excellent customer service skills. The Night Auditor must ensure the accurate closing of the business day by reconciling revenues and receipts and auditing income posted throughout the day. Beyond financial tasks, this role also serves as the front line of guest services during overnight hours, handling guest check-ins and check-outs, resolving guest inquiries, coordinating with housekeeping and maintenance teams to address any immediate concerns, and maintaining the overall security and safety of hotel operations.
In addition, the Night Auditor manages reservations, verifies payment methods, and assists guests with information on hotel services and nearby attractions, creating a welcoming and efficient overnight environment. The role requires proficiency in property management systems and office software to maintain records of room availability and guest accounts accurately. The candidate should have previous experience in hospitality or customer service, possess strong communication and problem-solving capabilities, and be able to work autonomously with minimal supervision. The work environment primarily consists of indoor tasks with occasional standing, walking, light lifting, and periods of sitting. Availability to work overnight shifts, including weekends and holidays, is essential. This position is ideal for someone seeking a dynamic role that blends financial accuracy with guest relations in a supportive hotel setting that values diversity, inclusion, and employee wellbeing.
The Night Auditor role at Stonebridge is a crucial overnight position within the hotel operation that combines financial reconciliation and guest service responsibilities. This part-time role, based in Garden Grove, California, is non-exempt and reports directly to the Assistant General Manager. The position carries a pay rate of $20.00 per hour and demands a professional, detail-oriented individual who can balance the duties of bookkeeping with excellent customer service skills. The Night Auditor must ensure the accurate closing of the business day by reconciling revenues and receipts and auditing income posted throughout the day. Beyond financial tasks, this role also serves as the front line of guest services during overnight hours, handling guest check-ins and check-outs, resolving guest inquiries, coordinating with housekeeping and maintenance teams to address any immediate concerns, and maintaining the overall security and safety of hotel operations.
In addition, the Night Auditor manages reservations, verifies payment methods, and assists guests with information on hotel services and nearby attractions, creating a welcoming and efficient overnight environment. The role requires proficiency in property management systems and office software to maintain records of room availability and guest accounts accurately. The candidate should have previous experience in hospitality or customer service, possess strong communication and problem-solving capabilities, and be able to work autonomously with minimal supervision. The work environment primarily consists of indoor tasks with occasional standing, walking, light lifting, and periods of sitting. Availability to work overnight shifts, including weekends and holidays, is essential. This position is ideal for someone seeking a dynamic role that blends financial accuracy with guest relations in a supportive hotel setting that values diversity, inclusion, and employee wellbeing.
Job Requirements
- Previous experience in a hospitality or customer service role preferred
- Proficiency in basic bookkeeping and balancing financial transactions
- Strong communication skills, both verbal and written
- Proficient in using property management systems and office software
- Excellent customer service and problem-solving skills
- Ability to work independently and make decisions with minimal supervision
- Detail-oriented with strong organizational skills
Job Qualifications
- Previous experience in a hospitality or customer service role preferred
- Proficiency in basic bookkeeping and balancing financial transactions
- Strong communication skills, both verbal and written
- Proficient in using property management systems and office software
- Excellent customer service and problem-solving skills
- Ability to work independently and make decisions with minimal supervision
- Detail-oriented with strong organizational skills
Job Duties
- Greet, register, and assign rooms to hotel guests
- Verify customer payment methods and process credit authorizations
- Maintain accurate records of room availability and guest accounts using the property management system
- Balance daily receipts and revenues, conducting income audits on posted revenues
- Assist guests with check-out processes, reviewing accounts and resolving discrepancies
- Answer phone calls promptly, directing inquiries or addressing guest needs
- Coordinate with overnight housekeeping or maintenance staff to resolve guest issues
- Make and confirm reservations, ensuring accurate data entry
- Provide guests with information on hotel services and local attractions
- Document guest feedback and escalate issues to management when necessary
- Perform nightly bucket checks to ensure compliance with hotel standards
- Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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