Night Auditor-Part Time Friday & Saturday

We are a reputable hospitality organization known for providing exceptional guest experiences and dedicated to upholding our Guiding Principles including Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, and Community and Global Focus. Our company prides itself on genuine hospitality and a commitment to service excellence that goes beyond guest expectations. We focus on creating loyal relationships by delivering promises with accountability, attention to detail, integrity, and superior quality and service. As a growing hotel entity, we foster a dynamic workplace environment that promotes growth opportunities, training, and development for every team member. Our culture is driven by passion for serving guests and creating unforgettable experiences that not only satisfy but delight our guests at every touchpoint. We consistently strive to maintain a safe, inclusive, and supportive workplace where individual contributions are highly valued and recognized. We also emphasize community involvement and global outreach through our corporate social responsibility initiatives. We offer competitive pay, bonus opportunities, comprehensive medical, dental, and vision insurance, 401k with company match, paid time off including holiday pay, free parking, hotel discounts, and a supportive safe work environment.

The role of the Night Auditor is pivotal within our hotel operations, ensuring that guests receive a warm welcome and a seamless start to their stay. As the Night Auditor, you will be responsible for the integrity of nightly audit operations, which plays a vital role in ensuring that all financial transactions and guest services are accurately processed and recorded. Your personalized interactions with guests, attention to detail in guest room selections, and thorough knowledge of hotel services and amenities will significantly influence the overall guest experience. This position demands a professional who can balance excellent guest service with meticulous administrative capabilities, working nights to oversee and audit accounting reports, manage guest check-ins and checkouts during late hours, and resolve any issues promptly.

As a critical member of the night operations team, you will also serve as a liaison between guests and other hotel departments such as housekeeping, maintenance, and food and beverage, ensuring that guest requests are fulfilled promptly and accurately. Your ability to communicate effectively, handle conflicts with poise, and maintain a cooperative and harmonious working environment with fellow associates is essential. You will be entrusted with closing financial records, verifying daily charges, balancing accounts, processing credit card transactions, and ensuring the shift ends with all approvals and authorizations in place. Additionally, you may be required to serve as Manager On Duty during the shift when needed.

The ideal candidate must demonstrate excellent organizational skills, proficient computer literacy including Microsoft Excel, Word, and property management software systems, coupled with superior communication and customer service abilities. Physical stamina is important as the role requires prolonged standing, ability to move continuously during shifts, and the capacity to lift and carry items up to 50 pounds. This role requires open availability including weekends and holidays, showcasing flexibility and a dedication to guest satisfaction. Join us to be a part of a professional work environment focused on building memorable experiences, one guest at a time, while enjoying considerable benefits and growth opportunities.