
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.50
Work Schedule
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
The hiring establishment is a reputable hotel known for providing exceptional guest experiences and comfortable accommodations to travelers. This hotel values a commitment to quality service, attention to detail, and a welcoming atmosphere for all guests. As part of its dedicated team, the hotel seeks to maintain smooth operations throughout all hours, ensuring that both daytime and overnight guests receive attentive care and professional hospitality. The establishment prides itself on its friendly staff, well-maintained facilities, and a range of amenities designed to enhance guest satisfaction and convenience. Serving a diverse clientele, the hotel emphasizes both operational efficiency and personalized service, striving to create memorable visits that encourage repeat stays and positive reviews.
The role being offered is for a part-time Night Auditor, a critical position that bridges the gap between front desk guest service and back-office financial operations during overnight hours. This role requires the individual to take on the dual responsibilities of managing guest interactions — including late check-ins and addressing guest concerns — while accurately auditing the day’s financial transactions to prepare comprehensive reports for management. The Night Auditor is expected to meticulously balance guest folios, room charges, and other revenue streams to ensure that all financial records are precise and compliant. In addition to accounting tasks, this position involves security duties and preparing the front desk for the morning shift, including organizing reports and confirming reservation accuracy.
The Night Auditor must have a keen eye for detail and the ability to work independently overnight, providing excellent customer service to guests who arrive late or require assistance during the night. Their role is pivotal in maintaining security by monitoring guest access, conducting property walks, and responding promptly to emergencies or suspicious activities. They aid in reservations, cancellations, and upgrades while promoting hotel services and amenities to enhance overall guest satisfaction. In some cases, depending on the hotel property, the Night Auditor may also be required to assist with shuttle or valet services overnight.
This position requires a high degree of reliability and professionalism, essential for ensuring a seamless transition between shifts and setting up the hotel for success during the busy daytime hours. Candidates must be comfortable working overnight hours, including weekends and holidays, and possess strong communication and problem-solving skills. Proficiency with property management systems and computer use is preferred to efficiently manage guest data and produce audit reports. Offering an engaging work environment where attention to detail and guest service excellence are prioritized, the part-time Night Auditor role presents an excellent opportunity for individuals looking to grow in the hospitality industry while contributing meaningfully to hotel operations during critical overnight hours.
The role being offered is for a part-time Night Auditor, a critical position that bridges the gap between front desk guest service and back-office financial operations during overnight hours. This role requires the individual to take on the dual responsibilities of managing guest interactions — including late check-ins and addressing guest concerns — while accurately auditing the day’s financial transactions to prepare comprehensive reports for management. The Night Auditor is expected to meticulously balance guest folios, room charges, and other revenue streams to ensure that all financial records are precise and compliant. In addition to accounting tasks, this position involves security duties and preparing the front desk for the morning shift, including organizing reports and confirming reservation accuracy.
The Night Auditor must have a keen eye for detail and the ability to work independently overnight, providing excellent customer service to guests who arrive late or require assistance during the night. Their role is pivotal in maintaining security by monitoring guest access, conducting property walks, and responding promptly to emergencies or suspicious activities. They aid in reservations, cancellations, and upgrades while promoting hotel services and amenities to enhance overall guest satisfaction. In some cases, depending on the hotel property, the Night Auditor may also be required to assist with shuttle or valet services overnight.
This position requires a high degree of reliability and professionalism, essential for ensuring a seamless transition between shifts and setting up the hotel for success during the busy daytime hours. Candidates must be comfortable working overnight hours, including weekends and holidays, and possess strong communication and problem-solving skills. Proficiency with property management systems and computer use is preferred to efficiently manage guest data and produce audit reports. Offering an engaging work environment where attention to detail and guest service excellence are prioritized, the part-time Night Auditor role presents an excellent opportunity for individuals looking to grow in the hospitality industry while contributing meaningfully to hotel operations during critical overnight hours.
Job Requirements
- High school diploma or equivalent
- Previous experience in a front desk, reception, or customer service role desirable
- Strong communication, problem-solving, and interpersonal skills
- Proficiency with computers and reservation/property management systems
- Ability to remain calm and professional under pressure
- Flexible schedule availability including weekends and holidays
- Reliability is critical for this position
- Some locations may require a drivers license and insurability to operate company vehicles
- Availability for overnight shifts
- Ability to stand for extended periods
- Frequent use of hands and arms for typing and guest interactions
- Occasionally lift or carry up to 25 pounds
- Ability to bend, stoop, and reach as required
- Clear verbal communication and professional appearance at all times
Job Qualifications
- High school diploma or equivalent
- Hospitality or customer service training preferred
- Previous experience in a front desk, reception, or customer service role desirable
- Strong communication, problem-solving, and interpersonal skills
- Proficiency with computers and reservation/property management systems (PMS experience a plus)
- Ability to remain calm and professional under pressure
- Flexible schedule availability including weekends and holidays
- Reliability is critical for this position
- Bilingual skills are a plus
Job Duties
- Perform nightly balancing of guest folios, room charges, and hotel revenue
- Reconcile daily financial transactions, credit card postings, and cash handling
- Generate and distribute daily audit reports for management review
- Complete accurate check-in and check-out procedures for overnight arrivals and departures
- Respond promptly to guest requests, complaints, and emergencies during overnight hours
- Monitor hotel security, perform property walks, and ensure guest safety
- Prepare the front desk for morning shift operations, including organizing reports and ensuring accuracy of reservations
- Maintain lobby and front desk area cleanliness and organization
- Follow security procedures, monitor guest access, and report any suspicious activity
- Assist with reservations, cancellations, and modifications
- Promote hotel services and amenities to enhance guest satisfaction
- Some properties may require driving hotel shuttle or guest cars to support overnight valet parking requests
Job Criteria
Experience
No experience required
Job Location
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